Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD, evolved into BSOD when using Chrome.

29 Oct 2014   #1
MobiusPC

Windows 7 Pro x64
 
 
Random BSOD, evolved into BSOD when using Chrome.

Hello everyone. Recently I have experience BSODs (screenshot attached), as well as dump file.

Before it would randomly lock up, BSOD, and turn off. I could not think of anything I was doing pattern wise, it would just BSOD. Today, when using Chrome, about 4-5min into the session I would get the "Chrome has crashed" prompt, then the BSOD.

Any help would be immensely appreciated!

Thank you.


My System SpecsSystem Spec
.
30 Oct 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello MobiusPC and welcome.

Have you checked for a firmware update on your SSD?
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\MOBIUS-PC-Wed_10_29_2014_193816_80\102914-5740-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02a5a000 PsLoadedModuleList = 0xfffff800`02c9d890
Debug session time: Wed Oct 29 22:03:20.902 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:59.260
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa80052dcb30, fffffa80052dce10, fffff80002dd5270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Oct 2014   #3
MobiusPC

Windows 7 Pro x64
 
 

Yes, I have updated the firmware.
My System SpecsSystem Spec
.

30 Oct 2014   #4
MobiusPC

Windows 7 Pro x64
 
 

Ran sfc /scannow and nothing came up. Ran CrystalDiskInfo and everything is Blue
My System SpecsSystem Spec
31 Oct 2014   #5
MobiusPC

Windows 7 Pro x64
 
 

Bump
My System SpecsSystem Spec
01 Nov 2014   #6
MobiusPC

Windows 7 Pro x64
 
 

Reinstalled windows on a new drive, thinking it could be an issue with my SSD, same blue screen. So I am assuming it is something wrong with either my Mobo, GPU or memory. Trying to do a memtest tonight.
My System SpecsSystem Spec
01 Nov 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

MobiusPC, here are the instructions for memtest86+. If you are going to do memtest, may as well do it properly.

Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
01 Nov 2014   #8
MobiusPC

Windows 7 Pro x64
 
 

Thank you very much! I'll do it and post any results.
My System SpecsSystem Spec
01 Nov 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No, problem. You're welcome. If you have questions, please ask.
My System SpecsSystem Spec
02 Nov 2014   #10
MobiusPC

Windows 7 Pro x64
 
 

Ran MemTest.

Attachment 339095

So originally I thought it may be my SSD causing the blue screen, as the 0xF4 code, I was told, sometimes means a drive issue. I then re-installed Win7x64 on a HDD, blue screened again. Ran Memtest (everything appears to be okay with my memory). The only thing I can think of, is either my GPU, motheboard or somehow my PSU is causing it.

Please let me know if this is a good course of action: Remove my GPU, see if it BSODs, if it does, test PSU voltages, if all good on that, assume it is my Mobo?
My System SpecsSystem Spec
Reply

 Random BSOD, evolved into BSOD when using Chrome.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random bsod when using skype and chrome
I've been having random bsods while just surfing the internet and using skype. it has happen 3 times in a row now after being in a skype call with someone and just surfing chrome after a few hours. heres a file report. i ran a memtest86 but my computer bsod while i was away from the screen
BSOD Help and Support
Random BSOD while using Chrome
Hi, my lenovo L540 laptop made several BSOD randomly (often using Chrome) Can someone help me? Thanks! Firma problema: Nome evento problema: BlueScreen Versione SO: 6.1.7601.2.1.0.256.48 ID impostazioni locali: 1040
BSOD Help and Support
BSOD 0x0000001a + Others, when using Chrome or at random
Hi guys, Having some pretty serious issues with my PC that started about 2 or 3 days ago. Usually when I leave my house I put my PC into sleep mode, when I came back home (the day everything started to go haywire) I noticed the computer was off, and of course when I turn it on I was asked if I...
BSOD Help and Support
Random BSOD possibly linked to Chrome
Ok, this is my first time here, so I hope I have done everything right. Attached is the zip file from the SF diag tool. In it are the errors for 3 crash dumps. Here is my story: I've always got blue screens since I built this computer about 8 months ago. It was very rare, we are talking less...
BSOD Help and Support
BSOD doing random things (Google Chrome, minecraft, random times)
I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are: Driver IRQL not less or Equal System Service Exception and these two I...
BSOD Help and Support
BSOD after login, BSOD random while on Chrome.exe
Have had a number of issues lately with crashes (WerFault.exe attacked me and blocked me out of my system) and did a System Restore lastnight to about a week ago beforee all my issues started happening. Updated Catalyst Conrtol Center to 12.3 afterwards to be able to game with latest...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App