BSOD Multiple types multiple times a day, can't pin down the problem

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  1. Posts : 98
    Windows 7 Professional
       #1

    BSOD Multiple types multiple times a day, can't pin down the problem


    Hello everyone,

    I came here once before for assistance, but the issue was unable to be resolved. Here is the link to the previous thread.

    Several BSOD, no singular triggers

    There is no singular trigger to set this off. Sometimes I can go hours without any issue, other times BSOD occurs in the middle of a reboot from another BSOD.

    I appreciate any help given. Thanks.
      My Computer


  2. Posts : 98
    Windows 7 Professional
    Thread Starter
       #2

    Bump
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Code:
    fffff880`0945ccb8  fffff880`017a3431Unable to load image tmcomm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for tmcomm.sys
    *** ERROR: Module load completed but symbols could not be loaded for tmcomm.sys
     tmcomm+0x17431
    Code:
    fffff880`0b411e48  fffff880`01c9246dUnable to load image tmtdi.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for tmtdi.sys
    *** ERROR: Module load completed but symbols could not be loaded for tmtdi.sys
     tmtdi+0xc46d
    Hi mmurray1988.

    Uninstall Trend Micro. Using the Trend Micro Diagnostic Toolkit to uninstall the program | Trend Micro

    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download, install and update those, and then run full system scans with both of them, one by one.

    Let us know for any further BSOD.
      My Computer


  4. Posts : 98
    Windows 7 Professional
    Thread Starter
       #4

    Hi Arc,

    Thanks. I'm glad to have the help, especially from a fellow Final Fantasy VII fan. lol

    I've uninstalled TM, installed MSE, and I'm now running a full scan.

    As for MBAM, I had a previous version that I just updated, and it says the license is expired. Will that effect my scan?

    Edit: I've also had a couple BSOD since posting. Should I clear my BSOD history as to avoid confusion for when new ones happens and I post the report?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    mmurray1988 said:
    Thanks. I'm glad to have the help, especially from a fellow Final Fantasy VII fan. lol
    Cheers, mate!! Cloud FTW.

    mmurray1988 said:
    I've uninstalled TM, installed MSE, and I'm now running a full scan.
    Good to know it.

    mmurray1988 said:
    As for MBAM, I had a previous version that I just updated, and it says the license is expired. Will that effect my scan?
    If the license is expired, a program is not supposed to work as it should. If you dont want to renew the license, there is no problem (or any degradation of protection level) at all. Use the free version of MBAM.

    MBAM is actually the industry leader in on demand scanning. The free version will perform it equally efficiently. As the real time protection that the paid version provides, MSE can take care of that side efficiently.

    Let us know how it goes.
      My Computer


  6. Posts : 98
    Windows 7 Professional
    Thread Starter
       #6

    I'm working on performing a scan with MSE, but it keeps getting interrupted by BSOD. I'll keep trying, and hopefully my computer has one of its good streaks long enough to finish.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    mmurray1988 said:
    I'm working on performing a scan with MSE, but it keeps getting interrupted by BSOD.
    Post the BSOD data?
      My Computer


  8. Posts : 98
    Windows 7 Professional
    Thread Starter
       #8
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Now observe, if the BSOD continues?

    If it does, Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers.Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  10. Posts : 98
    Windows 7 Professional
    Thread Starter
       #10

    I finished a full scan with MSE and MBAM and both turned up clean.

    I've also cleared up my start up to only include the anti virus.

    Could that really of been the only issue?
      My Computer


 
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