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Windows 7: BSOD randomly. please see attached zip

30 Oct 2014   #1
mgouanvic

win 7 pro 64 bit
 
 
BSOD randomly. please see attached zip

Please help!

BSOD at random times, but more specifically when watching videos.

Thanks!

marc


My System SpecsSystem Spec
.
31 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi mgouanvic.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec
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 BSOD randomly. please see attached zip




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