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Windows 7: BSOD BCCode 4e after IE10 crash

04 Nov 2014   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Advanced system care is a pure snake oil, but problem causer at the same time. It kills lots of system resources and places thinking them as garbage. A stupid program thinking itself as smart. It can corrupt the windows installation beyond repair.

I hope you will keep yourself aside of that crap, otherwise all the effort to troubleshoot might be in vain.
The free version of Revo is enough for most of the programs.

For nvidia driver, get 340.52 WHQL from nvidia's site. Better you dont use it via windows update.

Try to not get the hardware drivers via windows update, run windows update after installing the chipset, LAN, audio and display driver.


My System SpecsSystem Spec
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04 Nov 2014   #22
techquest

windows ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Advanced system care is a pure snake oil, but problem causer at the same time. It kills lots of system resources and places thinking them as garbage. A stupid program thinking itself as smart. It can corrupt the windows installation beyond repair.

I hope you will keep yourself aside of that crap, otherwise all the effort to troubleshoot might be in vain.
Don't know where you got that idea from. Never ever had any issues with it whatsoever. You just have to pay attention to what your doing, as with anything else you just need to be smart. Revo is just an uninstaller where as advanced systemcare does a whole lot more free version or other.
My System SpecsSystem Spec
04 Nov 2014   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by techquest View Post
Quote   Quote: Originally Posted by Arc View Post
Advanced system care is a pure snake oil, but problem causer at the same time. It kills lots of system resources and places thinking them as garbage. A stupid program thinking itself as smart. It can corrupt the windows installation beyond repair.

I hope you will keep yourself aside of that crap, otherwise all the effort to troubleshoot might be in vain.
Don't know where you got that idea from. Never ever had any issues with it whatsoever. You just have to pay attention to what your doing, as with anything else you just need to be smart. Revo is just an uninstaller where as advanced systemcare does a whole lot more free version or other.
Lately I am seeing a lot of people are advocating bad and potentially harmful programs like ASC. Frankly speaking, it will not help anybody but only make our job unnecessary tough.

But if you are ready to take care of the issues, I can stop.

Come on, take the responsibility, I will not say anything against you. Otherwise, if you dont take the responsibility please dont sneak in with bad ideas.
My System SpecsSystem Spec
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05 Nov 2014   #24
SJesMe

Windows 7 Premium x64 SP1
 
 

So as not to leave anyone hanging nor disappear without giving thanks, my final update herewith:

I now have a clean reinstallation of Windows 7. This was accomplished with the Digital River .iso from heidoc, made bootable with the MS USB/DVD Download Tool. I used the Clean Reinstall - Factory OEM Windows 7 as a guide.

I had the original drivers/utilities disk from MSI but also went to the website to download them onto my own disks just in case. I also burned the nVidia 340.52 driver Arc pointed me to, to a separate disk.

As luck would have it, the downloaded LAN driver DID NOT WORK. I resorted to the MSI disk with success. Reboot. Then the chipset (MSI disk). Reboot. Then the nVidia driver (my disk). Reboot. Then the audio driver (MSI disk).

Then I installed all "Important" updates from Windows Update and, finally, installed Avast 2015 (minus the bloat - only its Shields, as least for now), Malwarebytes AV Pro (real-time protection) and CCleaner.

I am appreciative of all suggestions but more wary than willing as too many programs conflict with each other imho. I ran XP, Avast, MBAM and CCleaner without issue for nearly 10 years (!) and am sorry to see things have gotten so complicated. I will stick with Revo as I have used it (albeit sparingly) with good results in the past.

I want to thank Arc for his endless patience and sound advice; ThrashZone for pointing me to Arc when it became apparent that my problems ran significantly deeper than the browser crashes; and Brink for his link to the MS USB/DVD Download Tool (invaluable)!

I have a couple of questions leftover: (1) Should I leave Windows Defender running at this point? and (2) what, if anything should I do with the restore partition and the windows.old file?

I love all the wisdom from so many in so many different areas available in this forum. I was never left without an answer and now know where to turn for genuine, technically savvy support.
My System SpecsSystem Spec
05 Nov 2014   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

(1) Should I leave Windows Defender running at this point?
Windows defender is an antispyware only (with windows 7), and not accepted as a very good or worthy program (with windows 8 it is a totally different thing). If you already have Microsoft Security Essentials and Malwarebytes Antimalware (the free version is enough) installed, dont hesitate to disable Windows Defender.

(2) what, if anything should I do with the restore partition and the windows.old file?
You have got Windows .old? That means you managed to perform a repair install and not a clean install. Delete the windows old folder. Windows.old Folder - Delete

About the restore partition, keep it untouched. As you did a repair install, it might remain as the boot partition; and any attempt to kill it may not be good for this installation too.

But if you want any assistance on it, we are here. Let us know.

On a final thing, I am not happy that the latest network driver failed to get installed again. But as it working, not suggesting any more troubleshooting right now. If it throws any further issue, let us know.
My System SpecsSystem Spec
05 Nov 2014   #26
SJesMe

Windows 7 Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
You have got Windows .old? That means you managed to perform a repair install and not a clean install. Delete the windows old folder. Windows.old Folder - Delete

About the restore partition, keep it untouched. As you did a repair install, it might remain as the boot partition; and any attempt to kill it may not be good for this installation too.

But if you want any assistance on it, we are here. Let us know.

On a final thing, I am not happy that the latest network driver failed to get installed again. But as it working, not suggesting any more troubleshooting right now. If it throws any further issue, let us know.
Ahh nuts ... I'm disappointed. I thought if I ignored the recovery partition and used custom install (rather than upgrade), the iso would install cleanly on the untouched portion of C. In that tutorial it says it is a clean install with Step 3 stating:
"If you have a Recovery partition it may not run after clean reinstall. You may want to make your Recovery Disks so you have a path back to factory condition, following the steps given in your PC's setup literature or in the Manual located on the Support Downloads webpage for your model computer. As an alternative to Recovery Disks you can save a Windows 7 Backup Image or Macrium Image of the entire HD.

You can wait until afterwards to see if Recovery or (Diagnostics) Tools partitions will run from boot to decide if you want to delete those partitions and recover the space into C or elsewhere (using Step 3 here)."

My bad.
So I'll leave that recovery partition be, but go ahead and delete windows.old. I made a Macrium rescue disk of the C disk as it sits now (recovery partition intact). Clearly I'm simply too old a dog for all these new tricks lol




My System SpecsSystem Spec
06 Nov 2014   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you post your disc management window?
  1. Right click on the My Computer icon> Select manage. It will open the computer management window.
  2. Click on the "Disc Management" in the left pane.
  3. Make the window Full Screen.
  4. Take a screenshot using snipping tool
  5. Upload the image here following this instructions.
Asking for it, because it will let us know how safe it would be to delete the old recovery partition.

To perform a clean install, you need to boot from the installer. If you run the installer from within windows, it will do a repair install. Clean install would not leave any windows.old folder there.

While doing a clean install, the best practice is to delete the factory made partitions (because as you said, they will not be very worthy after a clean reinstall) and then make your own partitions. A repair install will not offer / allow you do those.
My System SpecsSystem Spec
06 Nov 2014   #28
SJesMe

Windows 7 Premium x64 SP1
 
 

Hope a good old screen shot will do ...

Attachment 339569

I booted from the DVD.
My System SpecsSystem Spec
06 Nov 2014   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The screenshot does not show any restore partition there, but it shows that you have chosen avast. Hope it will not cause any further BSOD for you.
My System SpecsSystem Spec
06 Nov 2014   #30
SJesMe

Windows 7 Premium x64 SP1
 
 

Ah, ye of little faith. I was following my thread IE11 crashes continuously, waiting to clear up whether I had done a repair or a clean reinstall (read my last post there).

My intent is indeed to switch to MSE as my respect for your wisdom far outweighs my fear of change!

So, to wrap this up, do I understand that: (1) Despite the windows.old file, I have, in fact, a clean reinstall?
(2) It is still ok to delete windows.old?
(3) That system reserve thing should be left alone and it is NOT a restore partition?
My System SpecsSystem Spec
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 BSOD BCCode 4e after IE10 crash




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