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Windows 7: Computer Crashed with BSOD Code 0000016 while refreshing browser

01 Nov 2014   #21
Jesse Williams

Windows 10 Home 64-bit
 
 

It's a Touchstone Cable Modem. I will have to post a picture and you can see if you can do any research one it.


My System SpecsSystem Spec
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01 Nov 2014   #22
Jesse Williams

Windows 10 Home 64-bit
 
 

Attachment 339034

I hope you can see that. That's it.
My System SpecsSystem Spec
01 Nov 2014   #23
Jesse Williams

Windows 10 Home 64-bit
 
 

My System SpecsSystem Spec
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02 Nov 2014   #24
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry late reply Jesse but I se you are in good hands with Maxie

PS Now I just found this you will need the correct model number my friend for the support link if you need any drivers, firmware etc
http://www.arrisi.com/products/product.asp?id=50
My System SpecsSystem Spec
02 Nov 2014   #25
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Just updating you Jesse I have tried myself to find any firmware or driver or other software form Arris who the Touchstone modem is the product of. Now it is a very very convoluted and frankly irritating company to get any info out of and it involves such nonsense as logging in to get info and an email system that is beyond belief.
But I hope you can get some info out of them because after spending some considerable time searching I just gave up and personally knowing it is so I would not recommend their products at all.
My System SpecsSystem Spec
02 Nov 2014   #26
maxie

windows 7 home 64bit
 
 

This looks very like your Model ....


Arris TM602G Touchstone Telephony Cable Modem | eBay
My System SpecsSystem Spec
02 Nov 2014   #27
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by maxie View Post
This looks very like your Model ....


Arris TM602G Touchstone Telephony Cable Modem | eBay
Nice one Maxie but the site ARRIS is an horrendous tangle of links and other stuff that I have only seen the like of a few times.
My System SpecsSystem Spec
02 Nov 2014   #28
maxie

windows 7 home 64bit
 
 

I know its one hell of a mess John The Router looks pretty old
My System SpecsSystem Spec
02 Nov 2014   #29
Jesse Williams

Windows 10 Home 64-bit
 
 

Well, the router was new. Probably just an older version. Anyhow, it seems to work good. Seems to be a lot faster than what we used to have. I contacted Arris yesterday about a problem with the password online and they helped me. I probably should have given yall the model number.
My System SpecsSystem Spec
02 Nov 2014   #30
Jesse Williams

Windows 10 Home 64-bit
 
 

The model number is WTM652G/NA-8728996.
My System SpecsSystem Spec
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 Computer Crashed with BSOD Code 0000016 while refreshing browser




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