Computer Crashed with BSOD Code 0000016 while refreshing browser

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  1. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #21

    It's a Touchstone Cable Modem. I will have to post a picture and you can see if you can do any research one it.
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  2. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #22

    Attachment 339034

    I hope you can see that. That's it.
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  3. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #23
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #24

    Sorry late reply Jesse but I se you are in good hands with Maxie

    PS Now I just found this you will need the correct model number my friend for the support link if you need any drivers, firmware etc
    http://www.arrisi.com/products/product.asp?id=50
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  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #25

    Just updating you Jesse I have tried myself to find any firmware or driver or other software form Arris who the Touchstone modem is the product of. Now it is a very very convoluted and frankly irritating company to get any info out of and it involves such nonsense as logging in to get info and an email system that is beyond belief.
    But I hope you can get some info out of them because after spending some considerable time searching I just gave up and personally knowing it is so I would not recommend their products at all.
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  6. Posts : 18,415
    windows 7 home 64bit
       #26

    This looks very like your Model ....


    Arris TM602G Touchstone Telephony Cable Modem | eBay
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  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #27

    maxie said:
    This looks very like your Model ....


    Arris TM602G Touchstone Telephony Cable Modem | eBay
    Nice one Maxie but the site ARRIS is an horrendous tangle of links and other stuff that I have only seen the like of a few times.
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  8. Posts : 18,415
    windows 7 home 64bit
       #28

    I know its one hell of a mess John The Router looks pretty old
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  9. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #29

    Well, the router was new. Probably just an older version. Anyhow, it seems to work good. Seems to be a lot faster than what we used to have. I contacted Arris yesterday about a problem with the password online and they helped me. I probably should have given yall the model number.
      My Computer


  10. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #30

    The model number is WTM652G/NA-8728996.
      My Computer


 
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