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Windows 7: Computer Crashed with BSOD Code 0000016 while refreshing browser

31 Oct 2014   #1
Jesse Williams

Windows 10 Home 64-bit
 
 
Computer Crashed with BSOD Code 0000016 while refreshing browser

Today, when I was on my computer. I refreshed my computer, and the monitor blinked and then it did a BSOD with Code 0000016.

I have included my event log and dump file. I hope I did it right.


My System SpecsSystem Spec
.
01 Nov 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Hello again Jesse mate there is a ref to aGraphics Driver fault in the dump files I suggest you update to the latestdriver and see if it fixes it. Now having said that can you please check that graphics title you have in your system specs as I cannot find any link to it for a driver.
If you want to find the exact details use this


Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.

See my picfor an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.


My System SpecsSystem Spec
01 Nov 2014   #3
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay
My System SpecsSystem Spec
.

01 Nov 2014   #4
Jesse Williams

Windows 10 Home 64-bit
 
 

So, do I need to click on my display adapter or which one do I need to click on?
My System SpecsSystem Spec
01 Nov 2014   #5
Jesse Williams

Windows 10 Home 64-bit
 
 

I meant video adapter.
My System SpecsSystem Spec
01 Nov 2014   #6
maxie

windows 7 home 64bit
 
 

Hi ... Try the Driver in the Link below ....


Mobile
My System SpecsSystem Spec
01 Nov 2014   #7
Jesse Williams

Windows 10 Home 64-bit
 
 

Maxie, which one do I download?
My System SpecsSystem Spec
01 Nov 2014   #8
maxie

windows 7 home 64bit
 
 

Top one Version 14.9
My System SpecsSystem Spec
01 Nov 2014   #9
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay...thank you.
My System SpecsSystem Spec
01 Nov 2014   #10
Jesse Williams

Windows 10 Home 64-bit
 
 

Version 14.9 will work on my system, right?
My System SpecsSystem Spec
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 Computer Crashed with BSOD Code 0000016 while refreshing browser




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