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Windows 7: Crashing with either a freeze or a BSOD playing Shadows of Mordor

03 Nov 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Actually, no. There is no test for the Motherboard. The PSU can be checked with a multi meter, but then usually only at idle. What it does under stress I really don't know how. I know there is some equipment that will do it, but it isn't anything we have. Most people use software programs, but they are very unreliable. For example HW monitor shows my +12V as 7.91V at idle, which I know is wrong. My computer would not even boot if that were true.


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03 Nov 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You can try to borrow another PSU to find out. If you use a known good PSU and still BSOD, logic would seem to be it is the motherboard. That is the best test. OR, even though it is not conclusive, try another PCIe slot on your board. It can tell you that you have a bad slot. But nothing more than that.
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03 Nov 2014   #13
Birkebusk

Windows Home Premium x64
 
 

I will try that if i can find a PSU to try. The PCIe test is easy, i'll put my own card back in since it's not that. I'll let you know my findings!
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05 Nov 2014   #14
Birkebusk

Windows Home Premium x64
 
 

So i tried another PCIe slot and thou it lasted a bit longer before it crashed, it did eventually.
So i went out a bought a new PSU yesterday (Corsair cx750m like the one i have already) and it crashed on me again now (a freeze without a BSOD).

I installed new graphics drives and stuff before trying.

Can we conclude that it probably is the motherboard?

SF file included
My System SpecsSystem Spec
05 Nov 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The last 2 Dump files list USBPORT.SYS and Intel processor driver again. Both with different codes. Both are Windows updates and both have different stop codes. Before replacing the motherboard, lets try running a memory test. In many cases when you get different stop codes with different causes, the problem can be a memory problem. As much of a pain as it is, it's less of a pain than replacing the motherboard. Please do it this way.

Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

After that please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
06 Nov 2014   #16
Birkebusk

Windows Home Premium x64
 
 

Hmm, i haven't run Memtest yet, but i tried disconnecting my 2nd monitor and playing with just one, and i've been able to play for a while now without any problems.. Does that say anything?

I think i might have forgotten to mention that i bought new identical RAM (8gb) last time i had the problem, so i cant believe its the RAM?
My System SpecsSystem Spec
06 Nov 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

New ram can be bad too. Plus mixing ram can cause problems too, even if it is the same manufacturer and model sometimes.

As far as the monitor, I really don't know unless it was a case of asking too much from the card. Try disabling the one you are using and just use the other one.
My System SpecsSystem Spec
06 Nov 2014   #18
Birkebusk

Windows Home Premium x64
 
 

I'm only using the new pair of RAM because of what you are saying. Like i said, i'm currently using only one monitor.
My System SpecsSystem Spec
06 Nov 2014   #19
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I only said that about the ram because that is the case sometimes. I didn't say the ram was bad, just to check it and see.

Also, your card is supposed to be able to run 2 monitors. Why it can't I don't know unless the settings were so high, it couldn't deal with them. Or, it could have a bad output port. So, try the other monitor and see if it runs OK by itself. If it won't, try the cable from monitor 1 to monitor 2. See if you have a bad cable. Just switch the cables and see if it is the cable.
My System SpecsSystem Spec
07 Nov 2014   #20
Birkebusk

Windows Home Premium x64
 
 

The monitor switch-around didn't show any difference, no BSOD.

Both my monitors are 144Hz 24", BenQ XL2411T and Asus VG248QE
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 Crashing with either a freeze or a BSOD playing Shadows of Mordor




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