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Windows 7: BSOD during bootup and regular PC use (varied circumstances)

02 Nov 2014   #1
burt

Windows 7 Ultimate x64
 
 
BSOD during bootup and regular PC use (varied circumstances)

Following multiple BSOD issues on the Dell machine, I reinstalled Windows 7 Ultimate thinking it may fix the issue, but it came back immediately. Have only one dump log (attached).

I've swapped the power supply to a better 650w that I had laying around, but that didn't help either.

Help?

Thanks,
Burt


My System SpecsSystem Spec
.
02 Nov 2014   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

Please follow the Blue Screen of Death (BSOD) Posting Instructions so we can get all the files needed to assist you.

-Justin
My System SpecsSystem Spec
02 Nov 2014   #3
burt

Windows 7 Ultimate x64
 
 

Realized I read the instructions wrong, added the sf_diag file.
My System SpecsSystem Spec
.

06 Nov 2014   #4
burt

Windows 7 Ultimate x64
 
 

Don't mean to be a bother, is someone able to help?

Do I need to submit any other logs or anything?

Thanks!
My System SpecsSystem Spec
16 Nov 2014   #5
burt

Windows 7 Ultimate x64
 
 
More crash reports

Hi,

PC is still crashing. I've since tried putting in a stick of ram that I know and trust, and it crashed again. Here is the updated report from the SF diagnostic tool. I'd appreciate if anyone could help!

Thanks,
Burt
My System SpecsSystem Spec
16 Nov 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hi burt.

Sorry for the time you have been waiting. Somehow your post got off the to do list.

I have went back to the ranch and left a little reminder you still need help.
I'm not a BSOD expert so I will leave it to them.
My System SpecsSystem Spec
16 Nov 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi burt.

It is either the graphics card or the PCIe port to which the graphics card is associated is causing the issue.

Unfortunately you have only one PCIex16 port there on your motherboard.

IMHO stress testing the card will not give us very clear result in this case. Do you have access to another computer? If so, apply the graphics card there and see how it goes.

Let us know the result.
________________________________________________
Code:
===============================================================================
Common Platform Error Record @ fffffa8004ab38d8
-------------------------------------------------------------------------------
Record Id     : 01d0011da7f5a8d0
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 11/15/2014 21:52:59 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004ab3958
Section       @ fffffa8004ab39e8
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x4010/0x0507
Device Id     :
  VenId:DevId : 8086:340e ==> Your PCIex16 port
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x07
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa8004ab3a1c
  Device Caps : 00008021 Role-Based Error Reporting: 1
  Device Ctl  : 0107 ur FE NF CE
  Dev Status  : 0003 ur fe NF CE
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa8004ab3a58
  Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

===============================================================================
Code:
I/O Port 0x000003C0-0x000003DF    ATI Radeon HD 5670
I/O Port 0x000003C0-0x000003DF    Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
My System SpecsSystem Spec
16 Nov 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you Arc for coming to help.
My System SpecsSystem Spec
17 Nov 2014   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well might as well go the whole hog and see if the GPU is getting the right power OP please try this

Using HW Info

You can test the volts on the PSU with HWInfo HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic.

The original right hand window shows themachine running and is handy for that but for looking at the components in some detail close it and use themain left hand side panel

FOR OTHER COMPONENTS

Open each + down into the componentitself and then click on it - in theright hand side will appear all sorts of details including brands speeds andother essential info that device. See pic for exampl

An alternative is this http://www.sevenforums.com/tutorials/301799-psu-test-dc-output-voltage.html but please use a digital meter and NOT an analogue one becauseit will inject typically 9v into a circuit for testing and that would bedisastrous in a 5v or 3.3v rail (socket / lead/plug)
In my pic it shows my Asus board and the Nuvoton is the power section so look for one with Vbatt in it
My System SpecsSystem Spec
18 Nov 2014   #10
burt

Windows 7 Ultimate x64
 
 

Thanks guys! I do have another PC accessible, will plug the graphics card in there.

Should I stress test the other PC with the graphics card in it (if so, what utility should I use?)

Will report back.
My System SpecsSystem Spec
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 BSOD during bootup and regular PC use (varied circumstances)




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