BSOD Usually the 1st time I boot and then fine! error 1000007e


  1. Posts : 72
    Windows 7 Ultimate 64-bit
       #1

    BSOD Usually the 1st time I boot and then fine! error 1000007e


    Hey guy's,

    Well as the title says, the first time I boot up my PC I usually get a BSOD 1000007e.
    It is however totally fine after I click startup normally afterwards. I don't have a clue what this could be. My system specs are in my sig. and I have attached the mindump files for you legends that understand them (I do not)

    thank you

    Daz
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Click on the button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 72
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Thanks for your reply


    Here is the .zip file you requested. Thank you for taking the time to look at this for me!

    Daz
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The BSODs are caused by Roxio GameCAP HD PRO (c:\windows\system32\drivers\uth5x64.sys).
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff880042df2a1, fffff880035a8188, fffff880035a79e0}
    
    Probably caused by : uth5x64.sys ( uth5x64+52a1 )
    
    Followup: MachineOwner
    ---------
    There might not be an update, but you may search for.
    Code:
        Image name: uth5x64.sys
        Timestamp:        Thu Jul 24 16:10:12 2014 (53D0E28C)
    If there is no update, you will need to uninstall the program.

    Also you have lots of unnecessary startup entries. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus (desired).
    5. Apply > OK
    6. Accept then restart.

    Let us know for any further BSOD.
      My Computer


  5. Posts : 72
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    Arc said:
    The BSODs are caused by Roxio GameCAP HD PRO (c:\windows\system32\drivers\uth5x64.sys).
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff880042df2a1, fffff880035a8188, fffff880035a79e0}
    
    Probably caused by : uth5x64.sys ( uth5x64+52a1 )
    
    Followup: MachineOwner
    ---------
    There might not be an update, but you may search for.
    Code:
        Image name: uth5x64.sys
        Timestamp:        Thu Jul 24 16:10:12 2014 (53D0E28C)
    If there is no update, you will need to uninstall the program.

    Also you have lots of unnecessary startup entries. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus (desired).
    5. Apply > OK
    6. Accept then restart.

    Let us know for any further BSOD.
    Okay Arc thank you

    I have turned off the startup programs but the Roxio Game Cap can be safely ejected so my question is, Would ejecting that when not in use (rather than leaving it in all the time) still cause the BSOD or is it irrelevant? The only reason I ask is that i have had it ages but the BSOD's only started recently.

    (edit) It comes up as a transcoder when I go to safely remove
    Thank you

    Daz
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    If the problem causer module is present in the system, there is full chance that it will cause further BSODs.
      My Computer


  7. Posts : 72
    Windows 7 Ultimate 64-bit
    Thread Starter
       #7

    Okay then I will remove it and see how things go. I will get back to you if there are anymore.

    Thanks for your time

    Daz
      My Computer


  8. Posts : 72
    Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    No more BSOD's since I removed the Game Capture device so I guess it just didn't like booting up with that still connected!

    Thank you Arc

    Closed
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Welcome.

    Let us know for any further issue.
      My Computer


 

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