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Windows 7: Kernel power id41 issues while idling or browsing

06 Nov 2014   #1
FourLogo

Windows 7 Ultimate x64
 
 
Kernel power id41 issues while idling or browsing

Hi,

I've been having a fairly common set of issues ever since I got my new rig.
Can't recall when I started noticing, but there's always been these weird graphical artifacts when browsing or playing games, not enough to break the game, but annoying miscolored color noises. So, I started cleaning my old drivers and using new ones, but nothing worked.
I also got some BSoD crashes, which after looking into them the ATI drivers were flagged, but the weird thing is that these crashes tend to occur when I?m not playing; either when I leave the computer idling, or when I'm browing a lot of web pages at once.
I'm this close to getting a new graphics card, since when I use my onboard one, the graphical glitches don't happen, but the weird power failure kernel event does.

I've attatched a dmg collector dump file that I did this morning, and I'm going to install some new drivers and see what happens

Western Digital SATAIII 1TB 7200rpm
SSD Samsung 840 Evo SATA 120Gb
Corsair VS550
Intel i5 4670K
2x 4GB DDR3 Kingston CL9 PC3-12800
vidcard:Gigabyte Radeon R7 260X WF 2Gb GDDR5
Motherboard: MSI Skt1150 - B85M-G43


My System SpecsSystem Spec
.
06 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update the display driver to the latest. Download Drivers

Let us know for any further BSOD.
_______________________________________
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  b

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8800f0d07ce to fffff8000308abc0

STACK_TEXT:  
fffff880`07598948 fffff880`0f0d07ce : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`07598950 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x277ce
fffff880`07598958 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`07598bb8 : 0xa0000001
fffff880`07598960 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`07598bb8 00000000`00000000 : 0x5


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+277ce
fffff880`0f0d07ce ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+277ce

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52a23f6f

FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+277ce

BUCKET_ID:  X64_0xA0000001_atikmdag+277ce

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xa0000001_atikmdag+277ce

FAILURE_ID_HASH:  {91297a8d-f913-9004-d528-3938c8ae481d}

Followup: MachineOwner
---------

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f0a9000 fffff880`0fd99000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Dec 07 02:49:43 2013 (52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 Kernel power id41 issues while idling or browsing




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