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Windows 7: BSOD after closing and opening laptop screen. 0x0000000A

06 Nov 2014   #1
chasec

Windows 7 - 64 bit
 
 
BSOD after closing and opening laptop screen. 0x0000000A

It started recently out of the blue (no pun intended). Whenever I open and wake my laptop up, I get a BSOD with IRQL_NOT_LESS_OR_EQUAL, 0x0000000A.

I attached the file from the SF diagnostic tool.

Thanks a million, in advance.


My System SpecsSystem Spec
.
06 Nov 2014   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Debug blames:WRkrn.sys

Webroot SecureAnywhere Essentials driver
Webroot SecureAnywhere Anti-virus driver

Uninstall and test for bluescreen.

Let us know how it goes.
My System SpecsSystem Spec
06 Nov 2014   #3
chasec

Windows 7 - 64 bit
 
 

Thank you!

I uninstalled Webroot and have not been able to replicate the BSOD.

The next question would be is there a fix so I can continue to use Webroot or should I search for a new antiviral software?
My System SpecsSystem Spec
.

07 Nov 2014   #4
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by chasec View Post
Thank you!

I uninstalled Webroot and have not been able to replicate the BSOD.

The next question would be is there a fix so I can continue to use Webroot or should I search for a new antiviral software?
Great News!

If your using a laptop I wouldn't bother with the Webroot, some anti viruses hog the resources.

Personally I use Microsoft Security Essentials - Microsoft Windows

Thanks
My System SpecsSystem Spec
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 BSOD after closing and opening laptop screen. 0x0000000A




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