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Windows 7: BSOD at Random Times

08 Nov 2014   #1
UHCougar7

Windows 7 - 64-bit
 
 
BSOD at Random Times

Hello,

I have been experiencing random BSOD. It can occur a few minutes after logging into Windows or randomly while using the system. This has been happening for a while (a year); however, I am barley getting around to address this. I wouldn't be able to recall any software installed to pinpoint when it exactly started. I have attached the log per instructions.

I'm happy to provide additional information. Thank you.


My System SpecsSystem Spec
.
10 Nov 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
My System SpecsSystem Spec
10 Nov 2014   #3
UHCougar7

Windows 7 - 64-bit
 
 

Thank you koolkat. i have followed the directions and attached the item missing. Thanks.
My System SpecsSystem Spec
.

10 Nov 2014   #4
UHCougar7

Windows 7 - 64-bit
 
 

Fully completed SF zip file.
My System SpecsSystem Spec
11 Nov 2014   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

What antivirus are you using?

Make scans with the following:

Kaspersky TDSSKillerESET online scanner: Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
My System SpecsSystem Spec
13 Nov 2014   #6
UHCougar7

Windows 7 - 64-bit
 
 

I do not have an anti-virus installed.

Ran the scans. Tried a clean startup but the error still occurs. System File Checker did not find anything wrong.
My System SpecsSystem Spec
13 Nov 2014   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any new BSOD?
My System SpecsSystem Spec
14 Nov 2014   #8
UHCougar7

Windows 7 - 64-bit
 
 

It appears to have the same BSOD with the same frequency. I have ran the diagnostic tool again and uploaded the zip.
My System SpecsSystem Spec
14 Nov 2014   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Start Menu\Programs\Driver Detective	Public:Start Menu\Programs\Driver Detective	Public
Start Menu\Programs\PC Tools Security	Public:Start Menu\Programs\PC Tools Security	Public
Uninstall the above with revo uninstaller.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.


Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

 SPTD Removal:

  • Uninstall the software using Add/Remove Programs.
  • Reboot the system.
  • Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
  • DuplexSecure - Downloads
As an alternative, many people recommend the use of Total Mounter or Magic ISO

Temp Monitoring

Check for heating issues using Speccy or HWMonitor.


Upload a screen shot with either of the tools: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
14 Nov 2014   #10
UHCougar7

Windows 7 - 64-bit
 
 

Revo does not have the programs you listed when I go to uninstall.
My System SpecsSystem Spec
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