Memory Management BSOD of laptop


  1. DPXJube
    Posts : 2
    Windows 8.1
       New #1

    Memory Management BSOD of laptop


    Hello, lately I have been getting several blue screens on my Acer Laptop.
    Lately the blue screens have been Memory_Management which to my knowledge may mean something is wrong with the RAM and in a laptops case that would pretty much mean it's borked.

    I would just like to know if there is anything that can be done or if there is another problem that I am overlooking.
    I've uploaded the dumps so they can be analyzed.
      My Computer
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  3. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #2

    Hello, DPXJube and welcome to the Forums. I read the last 6 dump files and 3 of the 6 listed the same thing.

    Code:
    MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005200, The subtype of the bugcheck.
Arg2: ffffe001f7a27000
Arg3: 6f43202a2fbfbbef
Arg4: a76e9a554b47629c
    The others were
    Code:
    klif
start             end                 module name
fffff801`718d6000 fffff801`7197b000   klif     T (no symbols)           
    Loaded symbol image file: klif.sys
    Image path: \SystemRoot\system32\DRIVERS\klif.sys
    Image name: klif.sys
    Timestamp:        Thu Mar 06 10:38:02 2014 (5318A46A)
    CheckSum:         00098D73
    ImageSize:        000A5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    That is a Kaspersky driver

    Code:
    dump_iaStorA
start             end                 module name
fffff800`77e00000 fffff800`780ca000   dump_iaStorA T (no symbols)           
    Loaded symbol image file: dump_iaStorA.sys
    Image path: \SystemRoot\System32\Drivers\dump_iaStorA.sys
    Image name: dump_iaStorA.sys
    Timestamp:        Mon Jul 09 15:42:33 2012 (4FFB4239)
    CheckSum:         000AB20A
    ImageSize:        002CA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Other than the memory management, it should be noted that all were different codes and different drivers. I would like you to go a few things for me.

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. https://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

    Next open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    next I would like you to download and run Seatools for DOS. Run the short and long tests.
    https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html#Part3

    If those come back with no problems
    Please Run Memtest86+

       Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
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  4. DPXJube
    Posts : 2
    Windows 8.1
    Thread Starter
       New #3

    Thank you for your reply. I have updated my system specs with the information I could obtain.
    I am still currently attempting the sfc /scannow, the first two times it detected problems but was unable to fix them.
    I will have you know that for SeaTools, the Short test passed but the Long test failed.
      My Computer
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  6. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #4

    That would mean you have a bad hard drive. I would suggest you back up your personal files to an external drive and replace the hard drive.
      My Computer
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