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Windows 7: USBPORT.SYS Causing BSOD Please help.

09 Nov 2014   #1
bluemartian

Windows 7 Home Premium 64bit.
 
 
USBPORT.SYS Causing BSOD Please help.

About 2 weeks ago my new computer had its first blue screen crash. It happened when playing Kerbal Space Program. The first thing I did was update my video drivers, but that didn't help. Then I used windows debug and it told me "likely caused by USBPORT.SYS" after that I uninstalled all the usb devices, rebooted and let windows find the drivers for me. I also disabled usb selective suspend. The computer seemed fine for two days and then it happened again. I've been updating every driver and looking on the internet for a solution but the issue still remains. I went to a restore point that was older than the issue itself but with no luck. I also ran a disk check. still nothing. I used CCleaner to fix problems with the registry, no luck. I used windows repair but that seems to have done nothing.

I'm hoping somebody with a bit more software knowledge might be able to read my crash dump and find out what might be causing the problem and what I can do to rectify it.

Thanks in advance to anybody who reads this and decides to help out.


My System SpecsSystem Spec
.
11 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

Also upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
My System SpecsSystem Spec
11 Nov 2014   #3
bluemartian

Windows 7 Home Premium 64bit.
 
 
hey thanks!

attached is my DM log and driverview zipped folders.

thanks for trying to help me, I really appreciate it.
My System SpecsSystem Spec
.

12 Nov 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Actually, the problem is the USB interface of the motherboard. It is failing there.

The required drivers for USB1 and USB2 are chipset elements. And there is no driver available for windows 7.
Attachment 340197
It might be the source of the issue. I have lack of idea how to make windows 7 work perfectly with older boards. Some other peoples are there who can do it nicely. I will try to draw their attention to your thread.
_______________________________________________
Code:
BugCheck A, {77401ff, 2, 1, fffff80002a08b9f}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f )

Followup: MachineOwner
---------
Code:
fffff880`02f1bb78  fffff880`0fdc52d6*** ERROR: Module load completed but symbols could not be loaded for usbuhci.sys
 usbuhci+0x22d6
My System SpecsSystem Spec
12 Nov 2014   #5
bluemartian

Windows 7 Home Premium 64bit.
 
 

lets say I replaced the board with a newer one. Would that solve the issue? Buy a new board and reinstall windows? Can I still use the ram sticks? Can you tell if they are working?

Thanks I appreciate the help. I'm willing to buy new parts as long as I know which bit is causing the problem.

Don't want to buy a full computer though.
My System SpecsSystem Spec
12 Nov 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This is a 775 socket board. You will not get a replacement of this board, IMHO. If you get a new board, you will have to change the processor too.

As the RAM should be DDR3, there is a most possibility that the RAM will still remain useable.

A motherboard is not very costly itself, but when it comes with a processor too, it becomes costly.

Let us wait and see what can we get from the other experienced members. I have already tried to draw attention to your thread.
My System SpecsSystem Spec
12 Nov 2014   #7
bluemartian

Windows 7 Home Premium 64bit.
 
 

I know I'd have to replace the CPU as well. I'd probably just try to get a bundle deal from NCIX for a 6core and mobo package. But yeah If I can somehow salvage the one I have and not spend any money, I'm happy with that.
My System SpecsSystem Spec
12 Nov 2014   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Have you tried installing the Vista 64 bit driver in Compatibility Mode?
Compatibility Mode
My System SpecsSystem Spec
13 Nov 2014   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


There is some drivers for the chipset and one that quotesWindows 7 it might be of some help (the top one) and in the manual a littlelower if you download that and look at page 4.28 it has references to settingup the USBís albeit in the BIOS

See this Servers & Workstations - P5E3 WS Professional - ASUS
My System SpecsSystem Spec
13 Nov 2014   #10
bluemartian

Windows 7 Home Premium 64bit.
 
 

running vista 64bit tells me I have the incorrect operating systyem installed

the asus webpage for my board has a dropdown list that says select OS and windows 7 is not listed.
My System SpecsSystem Spec
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 USBPORT.SYS Causing BSOD Please help.




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