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BSOD SYSTEM_SERVICE_EXCEPTION at startup
This was originally posted here: HELP! - BSOD SYSTEM_SERVICE_EXCEPTION at startup - Microsoft Community
But, due to not having a reply for almost five days, I decided to move here.
Sorry in advance for the monster post .
Here is the original post:
Running Windows 7 64-bit.
This happened immediately after restarting Windows to install a Windows update.
I have also updated by graphics card drivers recently, but I think I restarted after that and it worked just fine. I also updated SimCity, but that shouldn't have done this.
When I start-up my computer, I get the ASUS logo, then the windows pulsing logo, then this BSOD:
This stays up until the physical memory is dumped to disk, then it disappears. If I just leave it, it takes me to Windows Repair Mode (or something of similar description). One of the options is letting Windows fix the problem, but the Wizard says it can't fix it. I can try to restore my system to an earlier time (I have an external backup drive), but if fails with this error:
Backup error:
0x80070057
The parameter is incorrect.
I can log onto Safe Mode as Admin, but not my User account. I cannot restore from there as it says "Windows Protection is currently turned off", and there is no way to turn it back on in Safe Mode.
After some researching, I thought it may be this bug: Microsoft pulls its August Windows update after users report crashes | PCWorld but due to that being in August and restarting several times since then, and the fix provided by Microsoft not working, it is probably not that (even though it has the same symptoms - exact same BSOD, and only affecting 64-bit OSs).
If it helps:
Restarting has same effect.
Thanks in advance for any helpful replies =)
EDIT:
Here is the first crash:
wikisend.com/download/308448/103114-85082-01.dmp
And here is the most recent: (EDIT: not any more)
wikisend.com/download/519752/110614-22058-01.dmp
And here is some more information:
The person on the Microsoft forum said it was memory corruption probably due to a driver. He Asked me to run Verifier without the Microsoft drivers. Here is the .dmp from the BSOD straight after that: Wikisend: free file sharing service
The next step was to run sfc /scannow . That came up clean.
I ran Memory Diagnostics twice (8 passes each time) but the results didn't turn up in the Event Viewer -> Windows Logs -> System like others say they would, although it was logged twice that Memory Diagnostics had been scheduled to execute immediately. I watched the process at the final pass all the way to 100% and nothing showed up under "Status" on the actual display.
Running Verifier again with the Microsoft drivers ticked this time; here is the .dmp after BSOD:
Wikisend: free file sharing service
I just realised it will expire in 4 days and I can't change it so sorry about that. It's attached to the post as a .zip. This is where support from the poster stopped. I still need help, this problem is unresolved. I use my laptop for important work (as well as gaming lol) and the longer it is out of action the bigger the repercussions.