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BSOD usually while youtubing in the background
Hi everyone,
I would like to know please what's causing my BSOD to occur.
i've attached the .dmp file.
Thank you!
Hi everyone,
I would like to know please what's causing my BSOD to occur.
i've attached the .dmp file.
Thank you!
Probably caused by : igdkmd64.sys 'Intel Graphics driver'
Timestamp: Thu Oct 31 18:28:01 2013 (5272A131)
Update Driver: http://downloadcenter.intel.com/Default.aspx
Thank you very much sir!
i'll give it a try and let you know.
Im sorry sir, its not working. My client already has the latest version of the driver.
Anything else?
That's all I can suggest at this time, You only uploaded the .dmp file.
Can you upload the other files please & fill out your system specs?
Thanks
Of course sir, which othe files do you need?
My client's system is Windows 7 professional x64 and the laptop model is Lenovo x220.
After some digging, its a common problem.
Try this:-
Look in control panel and see if there is an option to uninstall the driver software, failing that follow below instructions...
1) Go to Device manager on the left and expand your "Display adapters"
2) Right click device your display driver and remove....MAKE SURE YOU SELECT TO UNINSTALL DRIVER
3) Restart PC and continue removing and deleting driver's that windows is automatically assigning to the device until you get a generic Plug and Play display driver.
4) Download the driver for your windows operating system from your computer manufacture.
5) install and enjoy........
Let us know how that goes.
Thanks
I'll keep you updated in 2 days.