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Windows 7: A blue screen stopping a window from opening (it keeps crashing) HELP

11 Nov 2014   #1
ImanDanial

Windows 7
 
 
A blue screen stopping a window from opening (it keeps crashing) HELP

wrong title **EDIT OF TITLE** Windows keep crashing when i try to reboot it

Alright, so beginning im 13 yr old with no computer experience. If you could help me do it step by step . Im on my fathers laptop (it has some stuff he has in it) and i don't wanna lose it. I was skyping + Playing games the other day and then my game crashed. I clicked ALT + CTRL + DEL twice for no reason and it just crashes. I mean im still on a skype call with my friend but its just blue normal windows background.. I just clicked the power on / off button to reboot it then it wont work. As from now im trying the Startup Repair (recommended) but its taking forever! Should i just wait? I clicked cancel once and im trying this method to atleast open the computer and just copy all the files

Startup Repair Infinite Loop Recovery

But im stuck at number 3 cause its taking forever.
I don't even know what BSOD. Somebody please help me, my father will need the laptop in 2 days and we're out of cash to send it to the shop..


My System SpecsSystem Spec
.
12 Nov 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Can you boot into safe mode? Safe Mode
My System SpecsSystem Spec
13 Nov 2014   #3
ImanDanial

Windows 7
 
 

Quote   Quote: Originally Posted by essenbe View Post
Can you boot into safe mode? Safe Mode
I can't get to anywhere, everytime im trying to go anywhere this pops up

Windows have encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to receive this message, contact the hardware manufacturer.

File: \Boot\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occured

please help me.
My System SpecsSystem Spec
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13 Nov 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Are there any external USB drives attached to the computer? If so, disconnect them, then reboot.
My System SpecsSystem Spec
13 Nov 2014   #5
ImanDanial

Windows 7
 
 

Quote   Quote: Originally Posted by Golden View Post
Are there any external USB drives attached to the computer? If so, disconnect them, then reboot.
There is no external USB attached to the computer bfr this happens and right now.. I don't know whats the problem. And rebooting doesnt work too :\
My System SpecsSystem Spec
13 Nov 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Then it must be the hard dive itself. Use this tutorial to test the drive - use the DOS option:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
13 Nov 2014   #7
ImanDanial

Windows 7
 
 

Quote   Quote: Originally Posted by Golden View Post
OK. Then it must be the hard dive itself. Use this tutorial to test the drive - use the DOS option:
SeaTools for DOS and Windows - How to Use
How do i use it? My own laptop can't turn on. Im posting using another computer
My System SpecsSystem Spec
13 Nov 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by ImanDanial View Post
How do i use it? My own laptop can't turn on. Im posting using another computer
Your laptop doesn't need to be able to boot into Windows. Read the tutorial. Everything is explained in there on a step-by-step basis.
My System SpecsSystem Spec
13 Nov 2014   #9
ImanDanial

Windows 7
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by ImanDanial View Post
How do i use it? My own laptop can't turn on. Im posting using another computer
Your laptop doesn't need to be able to boot into Windows. Read the tutorial. Everything is explained in there on a step-by-step basis.
Can you help me? Im sorry. But i don't understand
My System SpecsSystem Spec
13 Nov 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Click on the blue link in post #6....it opens a tutorial. Read it thoroughly. Now follow the instructions in that tutorial.
My System SpecsSystem Spec
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 A blue screen stopping a window from opening (it keeps crashing) HELP




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