Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Several BSODs while idle - Kernel Power, event 41

13 Nov 2014   #1
NestleCrunch

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Several BSODs while idle - Kernel Power, event 41

Following a forceful impact, my computer began to blue screen. It has blue screened 4 times over the last few days and 3 of which I had not been around and it had been idling. The first time I actually saw the blue screen and it said there was a compatibility problem with the ST Micro Screen Detection Sensor and my operating system. I will attach the .zip file this forum requests, any help would be much appreciated.


My System SpecsSystem Spec
.
14 Nov 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello NestleCrunch, and welcome to Seven Forums. I will see if I can help you. You have no dump files which is what we use to debug a system. Please configure your system for Small Memory Dumps.
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Do I understand correctly that your computer had a large impact? If that is true, I would first suspect the Hard drive. Please download Crystal Disk Info CrystalDiskInfo - Software - Crystal Dew World and look at it and also run Check Disk on the drive Disk Check

Let us know what you come up with. Also, we need detailed system specs on your computer. Please include as much info as you can. Include your CPU, Motherboard, chipset and everything else you can. You state you have a Dell. It has a model number. There are about 6 generations of i7's now, and dozen's of versions. Which one can make a difference. Your PSU makes a difference also. These are the instructions I usually give to help you accomplish that task.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
My System SpecsSystem Spec
14 Nov 2014   #3
NestleCrunch

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for the detailed response! I have completed each of the tasks you've requested. However as my drive is in use, I cannot run disk check at the moment, but I've scheduled one. And I assume I will have to wait for a blue screen for a mini dump. I will update with the information as soon as I can. I ran the crystal disk program, I am not sure exactly what I should report, so I've copied the report below:
Code:
----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 Shizuku Edition (C) 2008-2013 hiyohiyo
                                Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

    OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
  Date : 2014/11/14 16:56:17

-- Controller Map ----------------------------------------------------------
 + Intel(R) Mobile Express Chipset SATA AHCI Controller [ATA]
   - ST9750420AS
   - TSSTcorp DVD+-RW SN-208BB

-- Disk List ---------------------------------------------------------------
 (1) ST9750420AS : 750.1 GB [0/0/0, pd1] - st

----------------------------------------------------------------------------
 (1) ST9750420AS
----------------------------------------------------------------------------
           Model : ST9750420AS
        Firmware : 0002DEM1
   Serial Number : 5WS3SRYT
       Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
     Buffer Size : 16384 KB
     Queue Depth : 32
    # of Sectors : 1465149168
   Rotation Rate : 7200 RPM
       Interface : Serial ATA
   Major Version : ATA8-ACS
   Minor Version : ATA8-ACS version 4
   Transfer Mode : SATA/300
  Power On Hours : 4860 hours
  Power On Count : 2987 count
     Temparature : 36 C (96 F)
   Health Status : Caution
        Features : S.M.A.R.T., APM, 48bit LBA, NCQ
       APM Level : 8080h [ON]
       AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 114 _99 __6 0000048D2000 Read Error Rate
03 _98 _98 _85 000000000000 Spin-Up Time
04 _95 _95 _20 000000001757 Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _80 _60 _30 000006A26841 Seek Error Rate
09 _95 _95 __0 0000000012FC Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _98 _98 _20 000000000BAB Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB _98 _98 __0 000000000002 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _64 _40 _45 003D24180024 Airflow Temperature
BF 100 100 __0 000000000272 G-Sense Error Rate
C0 100 100 __0 0000000000DD Power-off Retract Count
C1 _95 _95 __0 000000002B93 Load/Unload Cycle Count
C2 _36 _60 __0 000F00000024 Temperature
C3 114 _99 __0 0000048D2000 Hardware ECC recovered
C5 100 100 __0 000000000008 Current Pending Sector Count
C6 100 100 __0 000000000008 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 1D4C000012EA Head Flying Hours
F1 100 253 __0 0000526EB13B Total Host Writes
F2 100 253 __0 0000BB038117 Total Host Reads
FE __1 __1 __0 0000000000C6 Free Fall Protection

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3557 5333 5352 5954
020: 0000 8000 0004 3030 3032 4445 4D31 5354 3937 3530
030: 3432 3041 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0F06 0000 0048 0048
080: 01F0 0029 746B 7D09 61E3 7469 BC09 61E3 407F 0049
090: 0049 8080 FFFE 0000 D000 0000 0000 0000 0000 0000
100: 66F0 5754 0000 0000 0000 0000 6003 0000 5000 C500
110: 4562 AB90 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 66F0
130: 5754 66F0 5754 2020 0002 0140 0108 5000 3C06 3C0A
140: 0000 0078 0000 0008 0000 0000 01FF 0280 0000 0000
150: 0008 0000 0000 0000 1028 0000 C000 0000 4200 8060
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 303F 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 F7A5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 72 63 00 20 8D 04 00 00 00 03 03
010: 00 62 62 00 00 00 00 00 00 00 04 32 00 5F 5F 57
020: 17 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 50 3C 41 68 A2 06 00 00 00 09 32
040: 00 5F 5F FC 12 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 62 62 AB 0B 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 62 62 02 00 00 00 00 00 00 BC 32 00 64 64 00
080: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 40 28 24 00 18 24 3D 00 00 BF 32
0A0: 00 64 64 72 02 00 00 00 00 00 C0 32 00 64 64 DD
0B0: 00 00 00 00 00 00 C1 32 00 5F 5F 93 2B 00 00 00
0C0: 00 00 C2 22 00 24 3C 24 00 00 00 0F 00 00 C3 1A
0D0: 00 72 63 00 20 8D 04 00 00 00 C5 12 00 64 64 08
0E0: 00 00 00 00 00 00 C6 10 00 64 64 08 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 00
100: 00 64 FD EA 12 00 00 4C 1D 33 F1 00 00 64 FD 3B
110: B1 6E 52 00 00 00 F2 00 00 64 FD 17 81 03 BB 00
120: 00 00 FE 32 00 01 01 C6 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73
170: 03 00 01 00 02 9E 03 00 00 00 FE CA FF FF 82 72
180: 00 00 00 00 B8 04 00 00 02 02 02 02 02 02 02 02
190: 02 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 72 02 00 00 9B 08 01 4F EA 0F 00 00
1B0: 00 00 00 00 01 00 49 03 3B B1 6E 52 8A C2 01 00
1C0: 17 81 03 BB EC 77 0E 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 8E 21 00 00 00 00 00 00
1E0: 00 00 00 00 88 3E 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E2

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 55
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 2D 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00
100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
120: 00 00 FE 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 84
My System SpecsSystem Spec
.

Reply

 Several BSODs while idle - Kernel Power, event 41




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while idle - Kernel Power Event ID 41
I had played Skyrim a few hours prior to this happening. The system had been idle for a bit after that. I have had this happen to my system once each month for the last 4 months. Any suggestions? Thanks
BSOD Help and Support
BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6
Hi all, I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts. Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which...
BSOD Help and Support
Random Power Down Issue - 'Event 41, Kernel-Power'
Hi Guys, I'm currently suffering from a random power shutdown issue. The PC boots up correctly and is totally useable and in working order. However after different varied amounts of time. 20mins - 5 hours on occasion. The PC will just randomly power down as if the power cable has been...
General Discussion
Event 1001 BugCheck Event 41 Kernel-Power Event 4 k57nd60a
Alright, started getting the 1001 BugCheck crash with Event 41 Kernel-Power BSOD a few times not long ago, widely spaced out incidents (it will lock up, make a very weird repetitive noise through my stereo speakers and will also get black and white bars across the screen before the blue screen...
BSOD Help and Support
BSODs after possible power failure - Kernel-Power Event ID:41
Hello there. Firstly, sorry for not posting the zipped files as requested, I ran the utility but my paths are custom and it did not create the folder as expected. I include the crashdump files and diagnostic however. Some background: PC is about 4 years old. It had Vista (x64) on it for the...
BSOD Help and Support
Different BSODs, Kernel-Power Event 41 Error
I bought some new parts for my customized computer, I've added a new PSU, new RAM, new motherboard and new CPU. When I start the computer, it just freezes up, I start it up again, I get many different kinds of BSOD's like: 'AFD.sys' 'netio.sys' 'Page Fault in Non Paged Area' 'dxgmms1.sys'...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App