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Windows 7: Memory Dump

03 Nov 2009   #1

Windows Vista
 
 
Memory Dump

I kept getting blue screen after the boot logo.... i'll upload a *dmp file. can anyone give me some ideas its the ram problem...

My System SpecsSystem Spec
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03 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

The dmp file pointed to your ATI graphics driver as being the culprit.

If you can get into Windows using safemode you should be able to uninstall the ATI display drivers, it might be a good idea to use driver sweeper.

After that you should be able to get into Windows again.
My System SpecsSystem Spec
03 Nov 2009   #3
Microsoft MVP

 
 

This is a STOP 0x116: GRAPHICS_DRIVER_TDR_FAULT error message
More info here: BSOD Index

This is usually a hardware error, but there's a couple of things that you can try before swapping out the video card.

Update your video card drivers

Try the steps in this post to help rule out the video card: http://www.sevenforums.com/crashes-d...tml#post350186

Borrow a video card - or buy one that you can return in order to try it in place of the current card.
My System SpecsSystem Spec
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03 Nov 2009   #4

Windows Vista
 
 

I thought it was the ram since i crashed when i had 4gb ram in there now i know its the ATI graphic card thanks how can i fix it?
My System SpecsSystem Spec
03 Nov 2009   #5
Microsoft MVP

 
 

From my previous post:
Quote:
Update your video card drivers

Try the steps in this post to help rule out the video card: Windows 7 Ultimate Crash without explaniation

Borrow a video card - or buy one that you can return in order to try it in place of the current card.
My System SpecsSystem Spec
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 Memory Dump





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