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BSOD's ntfs.sys and ntoskrnl.exe
Hello all.
Ok so unfortunately I only have one of the two minidump files available from the last two BSOD's I've had. I have the one from about a month ago because I saved it to my USB stick, however I had another BSOD last night, which created a new dumpfile as expected, but today it's now gone....maybe it was running ccleaner after the BSOD.
Anyway, none the less I will supply you with as much info as I can including the info in the dmp file from month ago.
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1st BSOD happened about a month ago. I ran bluescreenview-x64 and it pointed to ntoskrnl.exe being the issue (but you can see this with the files I included) I ran the diagnostic today using SF_Diagnostic_Tool by taking the old dmp file from my usb and placing to the \windows\minidump, therefore I have renamed the folder to correspond with the date when it happened but of course other settings will be relevant to today.
Nature of BSOD = Computer had been idol then suddenly turned off and rebooted only to be greeted with a message stating an unexpected shutdown. The computer is set to sleep after an hour and this may have been around the time when it was meant to sleep. But since the crash it has gone to sleep many times ok.
My first suspicion was any software or changes I had made to the computer in last few days, so I made a system restore as far back as I could, which was probably about a week.
I also used seagete HDD tools to check the health of my HDD and everything stated fine.
Everything ran fine from there up until last night when same thing happened again in very similar way, but different error this time.
2nd BSOD. I am missing the dmp file for this one now, but I did run bluescreenview-x64 after it happened and it pointed to ntfs.sys being the issue.
Nature of BSOD = Verymuch the same as 1st BSOD, computer had been idol for about and hour, then shutdown unexpectedly and greeted me with crash message upon restarting to desktop.
I have not done a system restore this time, but I have now unistalled java as It it the only change I have made in last few days.
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I should also note even though I am sure it is not the cause:
I have a custom start orb so I'm pretty sure I patched the system for third party themes (but I've had this for years)
When the bsod happened last night I had My usb sticked connected, xbox 360 wireless receiver and a wacom tablet
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What would you all suggest my next steps are? It may never happen again, but I am thinking memory test and of course backup.
Thank you in advance for any help
Last edited by Robwan; 17 Nov 2014 at 13:05.