Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Keeps Shutting Down without Going to Sleep

18 Nov 2014   #11
maxie

windows 7 home 64bit
 
 

How long was the Computer running before it shut down ? ... Or did it shut down from Sleep ? ..


My System SpecsSystem Spec
.
18 Nov 2014   #12
Jesse Williams

Windows 10 Home 64-bit
 
 

It was on today for about 5 hours and 30 minutes. It was supposed to go to sleep, but I don't think its going to sleep. I think its shutting itself down, and then it boots in restart mode. The power plan is set to balanced. The screen goes off in 10 or 15 minutes, and its supposed to sleep after 45 minutes.
My System SpecsSystem Spec
18 Nov 2014   #13
maxie

windows 7 home 64bit
 
 

I know you done a Restore did you remove Avast ? ....
My System SpecsSystem Spec
.

18 Nov 2014   #14
Jesse Williams

Windows 10 Home 64-bit
 
 

Yes, I did a restore from Nov. 14th which is when it started this, and I have completely removed Avast. Do I need to restore it to an earlier point?
My System SpecsSystem Spec
18 Nov 2014   #15
maxie

windows 7 home 64bit
 
 

Has there been any freezes or crashed / Blue screens ? If not let it run and see what happens ..
My System SpecsSystem Spec
18 Nov 2014   #16
Jesse Williams

Windows 10 Home 64-bit
 
 

I haven't noticed any, unless its doing them when I am away or when the screen is off. I will go to the event log and post back here if there are any recent events that pertain to this.
My System SpecsSystem Spec
18 Nov 2014   #17
Jesse Williams

Windows 10 Home 64-bit
 
 

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/18/2014 1:34:20 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Cindy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-11-18T19:34:20.870644600Z" />
<EventRecordID>6684</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xffffe00072394060</Data>
<Data Name="BugcheckParameter3">0xfffff8034ed40aa0</Data>
<Data Name="BugcheckParameter4">0xffffe00073e12740</Data>
<Data Name="SleepInProgress">4</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225473</Data>
</EventData>
</Event>

That's the first one.
My System SpecsSystem Spec
18 Nov 2014   #18
Jesse Williams

Windows 10 Home 64-bit
 
 

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 11/15/2014 4:29:04 PM
Event ID: 10110
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-15T22:29:04.662340600Z" />
<EventRecordID>5702</EventRecordID>
<Correlation />
<Execution ProcessID="640" ThreadID="2536" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UMDFHostProblem lifetime="{44D37A92-C1AF-4BC7-B669-D994E554C802}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrame...UserMode/Event">
<Problem code="3" detectedBy="2">
</Problem>
<ExitCode>3</ExitCode>
<Operation code="259">
<Message>72448</Message>
<Status>4294967295</Status>
</Operation>
</UMDFHostProblem>
</UserData>
</Event>
My System SpecsSystem Spec
18 Nov 2014   #19
Jesse Williams

Windows 10 Home 64-bit
 
 

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 11/15/2014 4:29:04 PM
Event ID: 10116
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
The device Cindy's Galaxy S5 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device in the shared process 1 more times before moving the device in its own process. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10116</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-15T22:29:04.677344200Z" />
<EventRecordID>5703</EventRecordID>
<Correlation />
<Execution ProcessID="640" ThreadID="2536" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UmdfDeviceOffline lifetime="{44D37A92-C1AF-4BC7-B669-D994E554C802}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrame...UserMode/Event">
<DeviceInfo>
<FriendlyName>Cindy's Galaxy S5</FriendlyName>
<Location>(unknown)</Location>
<InstanceId>USB\VID_04E8&amp;PID_6860&amp;MS_COMP_MTP&amp;SAMSUNG_ANDROID\7&amp;172CB52C&amp;1&amp;0 000</InstanceId>
</DeviceInfo>
<RestartCount>1</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>
My System SpecsSystem Spec
18 Nov 2014   #20
Jesse Williams

Windows 10 Home 64-bit
 
 

Log Name: System
Source: Microsoft-Windows-Kernel-Boot
Date: 11/18/2014 1:34:15 PM
Event ID: 16
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
Windows failed to resume from hibernate with error status 0xC0000001.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15CA44FF-4D7A-4BAA-BBA5-0998955E531E}" />
<EventID>16</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-18T19:34:15.946514000Z" />
<EventRecordID>6665</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FailureStatus">3221225473</Data>
<Data Name="FailureMsgId">1170624</Data>
</EventData>
</Event>
My System SpecsSystem Spec
Reply

 Computer Keeps Shutting Down without Going to Sleep




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer when put into sleep, ends up shutting off instead
Windows 7 professional 64 bit , i put my computer to sleep and it take about 1-2 min then my computer shuts off completely and i have to turn it on by pressing the power button, and windows starts and says windows did not shut down properly, restart normally or safe mode , command prompt, why...
General Discussion
A Problem Shutting Down After Wake-up From Sleep
I am running Windows 7 Professional x64, on a Hewlett Packard 8200 Elite SFF machine. I recently had a new motherboard installed (last one was burnt out), so I believe my problem is in Windows. After several weeks of observation, I have found when the OS sleeps, regardless of whether I...
General Discussion
Laptop going to sleep instead of shutting down.
Hello all, Any ideas why this is happening? I am unable to shutdown the laptop. Its a Dell laptop running Windows 7 64BIT. Kind Regards, Carlos
General Discussion
Programs shutting down after sleep mode
I did a reinstall of windows the other day, and just recently I noticed that now whenever I let the computer go into sleep mode overnight, all my active programs have closed when it wakes from sleep mode. I have looked around myself but I can't find any settings that would indicate why it is now...
General Discussion
shutting down sleep
On a brand new (two weeks max) Win 7 professional x64 system set up by Dell, on which...following a tutorial posted here...I disabled password log in at start up, when the computer is inactive for a while it will either ask for a password to come back or it freezes so that a soft boot is necessary...
General Discussion
When shutting down or sleep mode
I just installed Win 7 on my laptop and I don't know if this is something to be concerned about or not. When it goes into sleep mode (as in shutting lid) or when I shut down the machine, I hear a sharp pop or crack. It's not the speakers because I can mute volume and it still happens. Has...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App