BSOD F4, most likely hardware related.

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Disc issue continues.

    Open the computer. Make it sure that the SSD is properly fixed and connected. Re-seat the SATA/power cables there. If possible, apply a new SATA cable, and apply the disc to another unused SATA port on the motherboard.

    Also try to observe if the BSOD is coming mostly during sleep mode or not.
      My Computer


  2. Posts : 45
    windows 7
    Thread Starter
       #12

    I have did that, used different SATA port on mobo (3 instead of 1), used different cable, and reconnected power cable and sata to SSD.

    I've only had 1 more F4, and that was when I inserted a USB. I have also had a newer BSOD, 116. Basically computer crashed before windows loaded, then at the second boot, it came up with Bccode 116. Attaching the newest DM log.

    What I'm thinking of doing is a full format of the SSD (again), but this time installing only the drivers that came with the mobo CD (not the newer ones I installed off MSI's website) + 13.9 for video. Unless there is something else it is advisable to try before doing that.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    A stop 0x116 is a display caused BSOD. 13.9 WHQL is a good and stable driver itself, but you should give another newer driver a chance. Try the 14.9 WHQL (not the latest 14,12, as it is problematic with some older model cards/gpus). See how it goes.

    If stop 0x116 continues, we will have to check the reason in the other possible places.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800ede5010, fffff88004099e5c, ffffffffc0000001, 5}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+ae5c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800ede5010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88004099e5c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000005, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+ae5c
    fffff880`04099e5c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`02e34b58 fffff880`0fd0d134 : 00000000`00000116 fffffa80`0ede5010 fffff880`04099e5c ffffffff`c0000001 : nt!KeBugCheckEx
    fffff880`02e34b60 fffff880`0fd0b36d : fffff880`04099e5c fffff8a0`0121e050 00000000`00000080 fffffa80`0c750040 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02e34ba0 fffff880`0fd0b1e3 : fffff8a0`0149b140 fffff8a0`01385990 00000000`00000000 00000000`00000000 : dxgkrnl!CTDR_GDI_RESET_THREAD::Worker+0x25
    fffff880`02e34bd0 fffff800`0371a73a : 00000000`01879ad5 fffff800`035f9e80 fffff880`02e34c70 fffffa80`0def8b50 : dxgkrnl!CVP_SYSTEM_THREAD::ThreadRoutine+0xf
    fffff880`02e34c00 fffff800`0346f8e6 : fffff800`035f9e80 fffffa80`0def8b50 fffff800`03607cc0 fffffa80`0ed8f560 : nt!PspSystemThreadStartup+0x5a
    fffff880`02e34c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+ae5c
    fffff880`04099e5c 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+ae5c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52211d80
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys
    
    FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`0408f000 fffff880`0412d000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sat Aug 31 04:02:32 2013 (52211D80)
        CheckSum:         0009C9D2
        ImageSize:        0009E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  4. Posts : 45
    windows 7
    Thread Starter
       #14

    Hi.

    I had the 14.9 before, when you told me to change them (and installed 13.9). You mentioned 14.9 is giving some issues on some cards.

    What about 13.12?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    Messerschmitt said:

    What about 13.12?
    Ok, give it a try.

    When the driver versions does not make any difference, it is critical.
      My Computer


  6. Posts : 45
    windows 7
    Thread Starter
       #16

    So I have formated my computer, and tried to install the minimal amount of drivers/programs. Used the mobo CD for original drivers (chipset, sound, ethernet) and ATI 13.12

    First F4 code BSOD, it was exactly when I inserted a USB wire (to mini-usb, the ones used to charge androids) into the mobo's frontal USB 3.0 slot (case only has 3.0 in the front). The wire was not attached to any phone or tablet, so just the USB wire by itself.

    As usual, HDD LED became solid, windows froze for several seconds (only mouse could be moved, but nothing clicked), then BSOD. I have attached the newest DM Log after this happening

    Before formatting, I changed again the SATA wire and port on the motherboard.

    Arc said:
    Messerschmitt said:

    What about 13.12?
    Ok, give it a try.

    When the driver versions does not make any difference, it is critical.
    Regarding this, should I download this program and try it?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    Can you make it sure that the SSD is running with the latest firmware?

    How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews
      My Computer


  8. Posts : 45
    windows 7
    Thread Starter
       #18

    Confirmed SSD is running on the latest firmware. Did the check 2 days ago, before formatting my SSD.
      My Computer


  9. Posts : 45
    windows 7
    Thread Starter
       #19

    In the meantime I will be disconnecting the front USB's and see how that goes.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    As there are multiple bugchecks, you may test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
      My Computer


 
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