Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD (possibly Chrome and IE)

18 Nov 2014   #1
martianable

W8.1x64
 
 
BSOD (possibly Chrome and IE)

My client is having a problem with BSOD

running WIN7 Home Premium -

BSOD appears to happen when they access Chrome and IE -

I have run the SF Diag tool and included the zip file

Thanks in advance for your help !


My System SpecsSystem Spec
.
19 Nov 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

You need to fix this driver: Driver Reference Table

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\SF_18-11-2014\SF_18-11-2014\111814-40466-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02e0a000 PsLoadedModuleList = 0xfffff800`0304d890
Debug session time: Wed Nov 19 03:33:02.655 2014 (UTC + 6:00)
System Uptime: 0 days 0:07:24.888
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 119, {1, e7c, e7d, e7d}

*** WARNING: Unable to verify timestamp for mctkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for mctkmd64.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 0000000000000e7c
Arg3: 0000000000000e7d
Arg4: 0000000000000e7d

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x119

PROCESS_NAME:  System

CURRENT_IRQL:  8

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

LAST_CONTROL_TRANSFER:  from fffff8800495e22f to fffff80002e7fbc0

STACK_TEXT:  
fffff800`00b9c558 fffff880`0495e22f : 00000000`00000119 00000000`00000001 00000000`00000e7c 00000000`00000e7d : nt!KeBugCheckEx
fffff800`00b9c560 fffff880`0517bec5 : fffffa80`0a029480 00000000`00000e7c 00000000`00000000 00000000`00000e7d : watchdog!WdLogEvent5+0x11b
fffff800`00b9c5b0 fffff880`0517c1f2 : fffffa80`0ab8b000 fffffa80`0a0a86b0 00000000`000011ac fffff880`0f88a42e : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad
fffff800`00b9c5e0 fffff880`0517bf82 : 00000000`00000e7c fffff880`0f88b5b0 fffffa80`0ab8b000 fffffa80`0a1b8000 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x25e
fffff800`00b9c630 fffff880`0508213f : fffffa80`0a029480 fffffa80`0aab6000 00000000`00000000 fffff880`0f741619 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
fffff800`00b9c660 fffff880`1030f1dc : fffffa80`0ac57010 fffff800`00b9c8b0 00000000`00000000 fffffa80`0a1b8000 : dxgkrnl!DxgNotifyInterruptCB+0x83
fffff800`00b9c690 fffffa80`0ac57010 : fffff800`00b9c8b0 00000000`00000000 fffffa80`0a1b8000 00000000`00000000 : mctkmd64+0x81dc
fffff800`00b9c698 fffff800`00b9c8b0 : 00000000`00000000 fffffa80`0a1b8000 00000000`00000000 00000000`00000000 : 0xfffffa80`0ac57010
fffff800`00b9c6a0 00000000`00000000 : fffffa80`0a1b8000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff800`00b9c8b0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
fffff880`0517bec5 c744244053eeffff mov     dword ptr [rsp+40h],0FFFFEE53h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13

FAILURE_BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

BUCKET_ID:  X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

Followup: MachineOwner
---------

0: kd> lmvm mctkmd64
start             end                 module name
fffff880`10307000 fffff880`10354000   mctkmd64 T (no symbols)           
    Loaded symbol image file: mctkmd64.sys
    Image path: \SystemRoot\system32\drivers\mctkmd64.sys
    Image name: mctkmd64.sys
    Timestamp:        Tue Oct 05 15:55:21 2010 (4CAAF609)
    CheckSum:         0001DDCB
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
Reply

 BSOD (possibly Chrome and IE)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD seemingly at random, possibly Chrome caused
My PC keeps blue screening with seemingly no cause, every time it's a different reason as to why it crashed, so I'm thinking it's hardware, my PC is fully up to date and nothing, as far as I can think, has changed lately to cause it to happen. I hope someone can help me out, it appears so random...
BSOD Help and Support
Random BSOD possibly linked to Chrome
Ok, this is my first time here, so I hope I have done everything right. Attached is the zip file from the SF diag tool. In it are the errors for 3 crash dumps. Here is my story: I've always got blue screens since I built this computer about 8 months ago. It was very rare, we are talking less...
BSOD Help and Support
Programs constantly not responding, possibly Chrome related
I have a Dell XPS L501x laptop. A test showed that the hard drive was going to fail, so I had Dell replace it (it's under warranty until December). I installed Windows 7 on the new HDD and I've had problems basically since the beginning. What happens is my programs will hang, with the (Not...
General Discussion
BSOD possibly Google Chrome linked, error 0x000000f4 ntoskrnl.exe
I have been experiencing BSODs about once a day for more than a week, as far as I can remember it's always when using Google Chrome (though I almost always have Chrome open, so it might not be related). The BSOD occurs seemingly randomly, often after hours of using the computer without any...
BSOD Help and Support
BSOD Possibly because of SLI / OpenGL
System Specs: Cpu: i7 970 Motherboard: Rampage III Extreme Ram: OCZ Flex Extreme 12 GB Tripple Channel kit @ 2133 Video: 2x Nvidia HD superclocked 570s in SLI Hard Drive(s): 3x Ocz vertex 2 in raid 0, (superfetch, prefetch, indexing, defragmentation disabled) Western Digital Caviar Black 2tb...
BSOD Help and Support
BSOD, possibly memory?
Long story short, i've been getting BSOD's for a while and originally thought it was down to a dodgy stick of ram (Ballistix PC2-5300 BL2KIT12864AA663.8FE4) which didn't like running at the correct timings (3-3-3-12 @ 2.1/2.2v). Pulled this and the system seemed to be ok. But recently i've been...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App