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Windows 7: BSOD coming and computer restarting

19 Nov 2014   #1
marut05

windows ultimate 64 bit
 
 
BSOD coming and computer restarting

how to resolve bsod


My System SpecsSystem Spec
.
19 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You have got a stop 0x3B BSOD after reinstalling windows. Did it BSOD before the clean install of 11/18/2014?

Also, as you have not installed the windows updates yet, better you wait and see what is the situation after installing the windows updates.

Let us know for any further BSOD after updating windows.
_________________________________________
Code:
BugCheck 3B, {c0000005, fffff960000c5394, fffff88004d08e60, 0}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+264 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Nov 2014   #3
marut05

windows ultimate 64 bit
 
 

before reinstalling windows also bsod came,, and i updated window but now bsod is not coming but now sometimes laptop is getting stuck after that nothing is happening only i have to force shutdown laptop by pressing the button,,and sometimes browser is getting crashed,,and sometimes some application are getting crashed
My System SpecsSystem Spec
.

19 Nov 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You dont have any display driver installed right now?
Code:
---------------
Display Devices
---------------
          Card name: Standard VGA Graphics Adapter
Go to Intel Download Center. Take the Intel® Driver Update Utility and get your display driver.

After installing the display driver, report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
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 BSOD coming and computer restarting




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