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Windows 7: BSOD occurs almost every week

19 Nov 2014   #1
Grabacr

Windows 7 Home Premium 64bit
 
 
BSOD occurs almost every week

I installed new HDD when old one broke and after installing Windows I have got BSOD every now and then. Can't see what is causing it but I suspect it might be driver problem, because I wasn't sure if I installed all drivers that was necessary.

PC specs:

Acer Aspire 7741G
Intel Core i3-350M
ATI Mobility Radeon HD 5650
4GB DDR3 RAM
500GB WD Blue HDD


My System SpecsSystem Spec
.
19 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Grabacr.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
___________________________________________
Code:
BugCheck A, {28, 2, 0, fffff80002cc9d80}

Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Nov 2014   #3
Grabacr

Windows 7 Home Premium 64bit
 
 

Okay, so I ran the memtest and got 20 errors in first cycle. During second cycle whole computer shut down probably due to overheating. I guess its a RAM problem then.
My System SpecsSystem Spec
.

20 Nov 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Grabacr View Post
Okay, so I ran the memtest and got 20 errors in first cycle. During second cycle whole computer shut down probably due to overheating. I guess its a RAM problem then.
Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.

Let us know it, to decide the next step.
My System SpecsSystem Spec
20 Nov 2014   #5
Grabacr

Windows 7 Home Premium 64bit
 
 

I removed RAM stick from slot 1 and got errors in the 2nd cycle with stick in slot 2.
I changed the second RAM stick to the same slot 2 and I have passed the test 3 times now. I will continue this for while longer, but seems like the problem is in the RAM stick and not in the DIMM slot.
My System SpecsSystem Spec
20 Nov 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Grabacr View Post
I removed RAM stick from slot 1 and got errors in the 2nd cycle with stick in slot 2.
I changed the second RAM stick to the same slot 2 and I have passed the test 3 times now. I will continue this for while longer, but seems like the problem is in the RAM stick and not in the DIMM slot.
You are in the right track. Better you give it some more time.

If you need to replace RAM, I would suggest to get a new kit other than getting a single stick.
My System SpecsSystem Spec
21 Nov 2014   #7
Grabacr

Windows 7 Home Premium 64bit
 
 

Yeah I tested the sticks also in slot 1 and the one stick was only that got errors. I think I buy new 4GB stick and keep the working 2GB stick "as backup". Thanks for your help with this case.
My System SpecsSystem Spec
21 Nov 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome.

Let us know for any further BSOD.
My System SpecsSystem Spec
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 BSOD occurs almost every week




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