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Windows 7: Blue screen... again while writing a text on a web page. Any idea

19 Nov 2014   #1
arjfca

windows 7 Pro x64
 
 
Blue screen... again while writing a text on a web page. Any idea

Hello

Another blue screen, again

I was typing a text on a web page commentary box and PC went blue, froze then restart.

Any idea???
Any help appreciated.

Martin
DM document annexed


My System SpecsSystem Spec
.
19 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi arjfca.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
19 Nov 2014   #3
arjfca

windows 7 Pro x64
 
 

OK
Strange because I remember to have set it to record

Have a nice day

Martin
My System SpecsSystem Spec
.

18 Feb 2015   #4
arjfca

windows 7 Pro x64
 
 
Many crash within last 24H

Hello

PC crash while I'm not in front. When I come back, PC has reloaded. Once I had a blue screen and a crash dump collection process

I had these kind of events many months ago and PC was stable

I did the DM process

Any help appreciated

Martin
My System SpecsSystem Spec
18 Feb 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As previous, there is no crash dump. If you are sure that you have already done it, and still teh dumps are not being recorded, take a camera snap of the BSOD screen and let us see it. Perhaps it will give us some insight.
My System SpecsSystem Spec
18 Feb 2015   #6
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Arc View Post
As previous, there is no crash dump. If you are sure that you have already done it, and still teh dumps are not being recorded, take a camera snap of the BSOD screen and let us see it. Perhaps it will give us some insight.
Hello Arc
I did saw the blue screen once and see that Windows was creating a crash dump. Short after it did reload by himself

Event viewer did report 8 crash in the last 24h, but I only saw it once in real time.

This morning, before leaving the PC, I did change the power setting. Will see if it change something

Will try to understand why no crash report was include with the DM log collector

Martin
My System SpecsSystem Spec
19 Feb 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, take your time.
My System SpecsSystem Spec
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 Blue screen... again while writing a text on a web page. Any idea




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