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Windows 7: BSOD Bug Check Code: 0x100000b8

24 Nov 2014   #1
Omais

Windows 7 Ultimate 32bit
 
 
BSOD Bug Check Code: 0x100000b8

Hello everyone,
I wan't help to resolve BSOD issue for Bug Check Code: 0x100000b8. I don't know much about BSOD. Well here is what BlueScreenView says:

Dump FIle: 112414-17425-01.dmp
Crash Time: 11/24/2014 4:47:09 PM
Bug Check String: ATTEMPTED_SWITCH_FROM_DPC
Bug Check code: 0x100000b8
Parameter 1: 0x8fdef030
Parameter 2: 0x8a0f8030
Parameter 3: 0x98cb7fd0
Parameter 4: 0x00000000
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+76c26
File Description: NT Kernel & System
Product Name: Microsoft® Windows® Operating System
Commpany: Microsoft Corporation
File Version: 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor: 32-bit
Crash Address: ntoskrnl.exe+76c26
Stack Address 1: ntoskrnl.exe+7cb9b
Stack Address 2: ntoskrnl.exe+7658f
Stack Address 3: ntoskrnl.exe+3517e
Computer Name:
Full Path: C:\Windows\Minidump\112414-17425-01.dmp
Processor Count: 2
Major Version: 15
Minor Version : 7601
Dump File Size: 131,072
Dump File Time: 11/24/2014 4:48:06 PM

If anyone has any information for this issue kindly reply. Thanks!


My System SpecsSystem Spec
.
25 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded is of 22 bytes only, contains nothing.

You need to re-run the tool and upload the data again.
My System SpecsSystem Spec
30 Nov 2014   #3
Omais

Windows 7 Ultimate 32bit
 
 

This is the new file
My System SpecsSystem Spec
.

30 Nov 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 100000B8, {98059a58, 89a62398, 9bd5cfd0, 0}

*** WARNING: Unable to verify timestamp for PHQ3919.tmp
*** ERROR: Module load completed but symbols could not be loaded for PHQ3919.tmp
Unable to load image \SystemRoot\system32\DRIVERS\epfwwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Probably caused by : PHQ3919.tmp ( PHQ3919+cd52 )

Followup: MachineOwner
---------
Code:
    Image name: PHQ3919.tmp
    Timestamp:        Sun Feb 11 01:27:03 2007 (45CE238F)
Download and install CCleaner. Run the cleaner to clean up all the temps and junks.

I know that you have ESET installed. Forget it for now. Scan the system for possible virus infection with the following programs only.
Let us know the results, and let us know for any further BSOD.
My System SpecsSystem Spec
01 Dec 2014   #5
Omais

Windows 7 Ultimate 32bit
 
 

Hi Arc, I have done all of the above mentioned steps and found no threads. However today I got BSOD two times. Here is the newly generated file by DM Log Collector.
My System SpecsSystem Spec
01 Dec 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The same thing is causing the issue.
Code:
BugCheck A, {12, 2, 0, 82a3e9db}

*** WARNING: Unable to verify timestamp for PHQC9D5.tmp
*** ERROR: Module load completed but symbols could not be loaded for PHQC9D5.tmp
Probably caused by : PHQC9D5.tmp ( PHQC9D5+cd52 )

Followup: MachineOwner
---------
And it is running from the same location, temp.
Code:
    Image path: \??\C:\Users\Omais\AppData\Local\Temp\PHQC9D5.tmp
    Image name: PHQC9D5.tmp
    Timestamp:        Sun Feb 11 01:27:03 2007 (45CE238F)
Such an old file should not be there even after running ccleaner. Specially when it is not a virus.

Press the windows key and R at the same time. It will open the run box.
Type %temp% and hit enter.
Select all and delete all. It should go now.

If you still get the same BSOD, then you must have not taken proper care for virus scanning. At that situation it would be better for you to perform a clean reinstall.
My System SpecsSystem Spec
02 Dec 2014   #7
Omais

Windows 7 Ultimate 32bit
 
 

I have cleaned my computer with the new version of ccleaner (v5.00.50500). I'll let you know if I have any other BSOD.
My System SpecsSystem Spec
02 Dec 2014   #8
Omais

Windows 7 Ultimate 32bit
 
 

Got one more BSOD right now.
My System SpecsSystem Spec
02 Dec 2014   #9
Omais

Windows 7 Ultimate 32bit
 
 

One more BSOD after about 1 and a half hour from my previous post.
My System SpecsSystem Spec
14 Dec 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Omais, sorry for the delay, but arc has been out of touch recently. I will try to help until he is able to return.
It seems you are having the same problem still

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 100000B8, {89157868, 898ac960, 969c4fd0, 0}
*** WARNING: Unable to verify timestamp for PHQD91F.tmp
*** ERROR: Module load completed but symbols could not be loaded for PHQD91F.tmp
Unable to load image \SystemRoot\system32\DRIVERS\epfwwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Probably caused by : PHQD91F.tmp ( PHQD91F+cdc9 )
Please see Arc's post #6
My System SpecsSystem Spec
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