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Windows 7: Kernel power issue 41 and Driver IRQL NOT LESS OR EQUAL

25 Nov 2014   #1
itsvoogle

Windows 7 64-bit
 
 
Kernel power issue 41 and Driver IRQL NOT LESS OR EQUAL

Thanks in advance to those that take the time to read this and help out!

So im having a series of issues and im putting them all here because im not sure if there related to each other or not but it seems something is messing up and a cascade of things are happening.

First: Every once in a while i get a BSOD, it happens randomly but today it happened after i was having an intense gaming session. in the midst of battle i was pulled out against my will with a BSOD getting the Driver IRQL NOR LESS OR EQUAL Stop: 0x000000D1 i would like to post what else it said but i have no file on the mini dump. so i downloaded "whocrashed" and bluescreenviewer to hopefully catch it next time it happens and i will post.

Looking for potential culprits i find this Kernel power issue 41 in my event viewer, and obviously i do not know what could be, ive done some research before starting this thread but havent found a reasonable way to fix it.

Finally, one of my biggest issues is Sound, i do alot of music production and i keep getting crackling noises here and there during playback, which i didnt get before and is extremely anoying, messing with buffering and bit settings hasnt been successful, using LATENCY MON i get this:


CONCLUSION________________
Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:00:42 (h:mm:ss) on all processors.

SYSTEM INFORMATION___________________________________
Computer name: MAGI
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor
Logical processors: 8
Processor groups: 1
RAM: 16284 MB total
________________________________________________________
CPU SPEED
______________________________________________________
Reported CPU speed: 4334.0 MHz
Measured CPU speed: 1481.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (Ás): 1808.166610
Average measured interrupt to process latency (Ás): 6.448431

Highest measured interrupt to DPC latency (Ás): 360.026903
Average measured interrupt to DPC latency (Ás): 2.206864
________________________________________________________
REPORTED ISRs
___________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (Ás): 374.149285
Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.157511
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.263511

ISR count (execution time <250 Ás): 109873
ISR count (execution time 250-500 Ás): 0
ISR count (execution time 500-999 Ás): 2
ISR count (execution time 1000-1999 Ás): 0
ISR count (execution time 2000-3999 Ás): 0
ISR count (execution time >=4000 Ás): 0
_____________________________________________________
REPORTED DPCs
__________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (Ás): 925.592293
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 344.60 , NVIDIA Corporation

Highest reported total DPC routine time (%): 1.531820
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 1.813004

DPC count (execution time <250 Ás): 583848
DPC count (execution time 250-500 Ás): 0
DPC count (execution time 500-999 Ás): 362
DPC count (execution time 1000-1999 Ás): 0
DPC count (execution time 2000-3999 Ás): 0
DPC count (execution time >=4000 Ás): 0
____________________________________________________________________
REPORTED HARD PAGEFAULTS
___________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: svchost.exe

Total number of hard pagefaults 1
Hard pagefault count of hardest hit process: 1
Highest hard pagefault resolution time (Ás): 10.730734
Total time spent in hard pagefaults (%): 0.000003
Number of processes hit: 1
____________________________________________________________________________________________________ _
PER CPU DATA
____________________________________________________________________________________________________ _____
CPU 0 Interrupt cycle time (s): 2.128809
CPU 0 ISR highest execution time (Ás): 93.474158
CPU 0 ISR total execution time (s): 0.212711
CPU 0 ISR count: 48114
CPU 0 DPC highest execution time (Ás): 495.854176
CPU 0 DPC total execution time (s): 0.859469
CPU 0 DPC count: 246110
____________________________________________________________________________________________________ _____
CPU 1 Interrupt cycle time (s): 1.237447
CPU 1 ISR highest execution time (Ás): 358.678126
CPU 1 ISR total execution time (s): 0.061395
CPU 1 ISR count: 5748
CPU 1 DPC highest execution time (Ás): 735.540148
CPU 1 DPC total execution time (s): 0.530917
CPU 1 DPC count: 32215
____________________________________________________________________________________________________ _____
CPU 2 Interrupt cycle time (s): 1.397142
CPU 2 ISR highest execution time (Ás): 94.840794
CPU 2 ISR total execution time (s): 0.065971
CPU 2 ISR count: 6076
CPU 2 DPC highest execution time (Ás): 721.933549
CPU 2 DPC total execution time (s): 0.560793
CPU 2 DPC count: 35123
____________________________________________________________________________________________________ _____
CPU 3 Interrupt cycle time (s): 1.218054
CPU 3 ISR highest execution time (Ás): 103.597370
CPU 3 ISR total execution time (s): 0.058613
CPU 3 ISR count: 5700
CPU 3 DPC highest execution time (Ás): 680.332026
CPU 3 DPC total execution time (s): 0.529256
CPU 3 DPC count: 31911
____________________________________________________________________________________________________ _____
CPU 4 Interrupt cycle time (s): 1.219658
CPU 4 ISR highest execution time (Ás): 93.954776
CPU 4 ISR total execution time (s): 0.067383
CPU 4 ISR count: 6328
CPU 4 DPC highest execution time (Ás): 500.427088
CPU 4 DPC total execution time (s): 0.568794
CPU 4 DPC count: 36133
____________________________________________________________________________________________________ _____
CPU 5 Interrupt cycle time (s): 1.236988
CPU 5 ISR highest execution time (Ás): 374.149285
CPU 5 ISR total execution time (s): 0.067277
CPU 5 ISR count: 6094
CPU 5 DPC highest execution time (Ás): 840.617905
CPU 5 DPC total execution time (s): 0.553090
CPU 5 DPC count: 33351
____________________________________________________________________________________________________ _____
CPU 6 Interrupt cycle time (s): 1.776390
CPU 6 ISR highest execution time (Ás): 107.699123
CPU 6 ISR total execution time (s): 0.152086
CPU 6 ISR count: 12492
CPU 6 DPC highest execution time (Ás): 925.592293
CPU 6 DPC total execution time (s): 1.105029
CPU 6 DPC count: 65816
____________________________________________________________________________________________________ _____
CPU 7 Interrupt cycle time (s): 2.446359
CPU 7 ISR highest execution time (Ás): 100.147670
CPU 7 ISR total execution time (s): 0.2140
CPU 7 ISR count: 19323
CPU 7 DPC highest execution time (Ás): 855.527919
CPU 7 DPC total execution time (s): 1.480941
CPU 7 DPC count: 103551
____________________________________________________________________________________________________ _____


AND looking up for possible Direct x or Nvidia Kernel issues somehow i stumbled upon the Kernel 41 possibility, so what do i do? im totally lost and have no clue PLEASE HELP MEEE

Specs: Custom Build
Computer type PC/Desktop Computer Manufacturer/Model Number Custom Build OS Windows 7 64-bit CPU Amd FX-8350(not overclocked)
Motherboard Asus M5A99FX Pro R2.0 Memory Corsair DDR3 16GB CMX16GX3M2A1333C9 Graphics Card(s) Nvidia GeForce GTX 660 Sound Card N/A Hard Drives Toshiba DT01ACA100 Sata Disk Device
WDC WD80 0JD-08LSA0 Sata Disk Devi
ce


My System SpecsSystem Spec
.
26 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you want to report a BSOD, Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Attach the data with your reply post.

If any more info is required, it will be asked for.
My System SpecsSystem Spec
28 Nov 2014   #3
itsvoogle

Windows 7 64-bit
 
 

Heres the Debug Files
My System SpecsSystem Spec
.

30 Nov 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
30 Nov 2014   #5
itsvoogle

Windows 7 64-bit
 
 

For some reason no Minidump files gets saved, i change the settings from small memory dump to kernel memory dump but no files keep saving...what can i do?
My System SpecsSystem Spec
30 Nov 2014   #6
Laith

Windows 10 Professional x64
 
 

That is weird. But try to upgrade your soundcard drivers and your videocard that might be the case. We cannot know until we get the dumps. But if it happens while music production and intense gaming try to upgrade those two drivers.
My System SpecsSystem Spec
02 Dec 2014   #7
itsvoogle

Windows 7 64-bit
 
 

im tried doing that but no luck,,,i still cant get minidump files to save...any ideas?

this is another result from latency mon


CONCLUSION
____________________________________________________________________________________________________ _____
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:13:00 (h:mm:ss) on all processors.


____________________________________________________________________________________________________ _____
SYSTEM INFORMATION
____________________________________________________________________________________________________ _____
Computer name: MAGI
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor
Logical processors: 8
Processor groups: 1
RAM: 16284 MB total


____________________________________________________________________________________________________ _____
CPU SPEED
____________________________________________________________________________________________________ _____
Reported CPU speed: 4334.0 MHz
Measured CPU speed: 2562.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


____________________________________________________________________________________________________ _____
MEASURED INTERRUPT TO USER PROCESS LATENCIES
____________________________________________________________________________________________________ _____
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (Ás): 3651.355119
Average measured interrupt to process latency (Ás): 5.804798

Highest measured interrupt to DPC latency (Ás): 540.993997
Average measured interrupt to DPC latency (Ás): 2.248040


____________________________________________________________________________________________________ _____
REPORTED ISRs
____________________________________________________________________________________________________ _____
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (Ás): 1323.646977
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.076837
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.169324

ISR count (execution time <250 Ás): 1367650
ISR count (execution time 250-500 Ás): 0
ISR count (execution time 500-999 Ás): 7
ISR count (execution time 1000-1999 Ás): 1
ISR count (execution time 2000-3999 Ás): 0
ISR count (execution time >=4000 Ás): 0


____________________________________________________________________________________________________ _____
REPORTED DPCs
____________________________________________________________________________________________________ _____
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (Ás): 2193.797877
Driver with highest DPC routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 1.190745
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 1.394831

DPC count (execution time <250 Ás): 7452552
DPC count (execution time 250-500 Ás): 0
DPC count (execution time 500-999 Ás): 27044
DPC count (execution time 1000-1999 Ás): 3
DPC count (execution time 2000-3999 Ás): 1
DPC count (execution time >=4000 Ás): 0


____________________________________________________________________________________________________ _____
REPORTED HARD PAGEFAULTS
____________________________________________________________________________________________________ _____
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: ilbridge.exe

Total number of hard pagefaults 72
Hard pagefault count of hardest hit process: 27
Highest hard pagefault resolution time (Ás): 67262.595062
Total time spent in hard pagefaults (%): 0.011935
Number of processes hit: 7


____________________________________________________________________________________________________ _____
PER CPU DATA
____________________________________________________________________________________________________ _____
CPU 0 Interrupt cycle time (s): 28.556747
CPU 0 ISR highest execution time (Ás): 364.04730
CPU 0 ISR total execution time (s): 4.381312
CPU 0 ISR count: 848825
CPU 0 DPC highest execution time (Ás): 846.572450
CPU 0 DPC total execution time (s): 14.407835
CPU 0 DPC count: 4376589
____________________________________________________________________________________________________ _____
CPU 1 Interrupt cycle time (s): 24.896917
CPU 1 ISR highest execution time (Ás): 1323.646977
CPU 1 ISR total execution time (s): 0.632323
CPU 1 ISR count: 55028
CPU 1 DPC highest execution time (Ás): 1360.273189
CPU 1 DPC total execution time (s): 7.950645
CPU 1 DPC count: 321857
____________________________________________________________________________________________________ _____
CPU 2 Interrupt cycle time (s): 25.112912
CPU 2 ISR highest execution time (Ás): 132.447623
CPU 2 ISR total execution time (s): 0.611621
CPU 2 ISR count: 54956
CPU 2 DPC highest execution time (Ás): 859.194047
CPU 2 DPC total execution time (s): 7.899280
CPU 2 DPC count: 349024
____________________________________________________________________________________________________ _____
CPU 3 Interrupt cycle time (s): 19.732639
CPU 3 ISR highest execution time (Ás): 345.983387
CPU 3 ISR total execution time (s): 0.613356
CPU 3 ISR count: 54598
CPU 3 DPC highest execution time (Ás): 853.092524
CPU 3 DPC total execution time (s): 7.896496
CPU 3 DPC count: 323378
____________________________________________________________________________________________________ _____
CPU 4 Interrupt cycle time (s): 26.558481
CPU 4 ISR highest execution time (Ás): 355.477157
CPU 4 ISR total execution time (s): 0.614789
CPU 4 ISR count: 55409
CPU 4 DPC highest execution time (Ás): 796.158053
CPU 4 DPC total execution time (s): 8.094050
CPU 4 DPC count: 363439
____________________________________________________________________________________________________ _____
CPU 5 Interrupt cycle time (s): 21.826759
CPU 5 ISR highest execution time (Ás): 373.458237
CPU 5 ISR total execution time (s): 0.643027
CPU 5 ISR count: 56539
CPU 5 DPC highest execution time (Ás): 877.514305
CPU 5 DPC total execution time (s): 8.175718
CPU 5 DPC count: 329129
____________________________________________________________________________________________________ _____
CPU 6 Interrupt cycle time (s): 27.945163
CPU 6 ISR highest execution time (Ás): 381.658283
CPU 6 ISR total execution time (s): 1.205202
CPU 6 ISR count: 93648
CPU 6 DPC highest execution time (Ás): 2193.797877
CPU 6 DPC total execution time (s): 13.527838
CPU 6 DPC count: 537404
____________________________________________________________________________________________________ _____
CPU 7 Interrupt cycle time (s): 37.726528
CPU 7 ISR highest execution time (Ás): 157.172589
CPU 7 ISR total execution time (s): 1.875487
CPU 7 ISR count: 148655
CPU 7 DPC highest execution time (Ás): 909.276419
CPU 7 DPC total execution time (s): 19.178427
CPU 7 DPC count: 878780
____________________________________________________________________________________________________ _____
My System SpecsSystem Spec
04 Dec 2014   #8
itsvoogle

Windows 7 64-bit
 
 

athrxusb.sys reading the BSOD i get that this driver is causing a problem,,its linked to my usb internet dongle by Belkin,,,any ideas on fixing this
My System SpecsSystem Spec
06 Dec 2014   #9
Laith

Windows 10 Professional x64
 
 

Try to upgrade it.
My System SpecsSystem Spec
Reply

 Kernel power issue 41 and Driver IRQL NOT LESS OR EQUAL




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