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Windows 7: BSOD when Chrome or Firefox is in use, unexpected shutdowns as well

27 Nov 2014   #1
Macmert

Windows 7 Home Basic SP1
 
 
BSOD when Chrome or Firefox is in use, unexpected shutdowns as well

Hello,

I am using an aged Acer laptop for quite a while and I didn't update its drivers for a while, but lately its driving me crazy with shutdowns and BSODs. I am not sure what's causing it, I am using drivermax to update its drivers but couldn't solve the problem as yet, you can see the crashlog attached as txt file, any help is appreciated, thank you in advance.


My System SpecsSystem Spec
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27 Nov 2014   #2
Laith

Windows 10 Professional x64
 
 

Please follow the BSOD Posting Instructions
Report back after you have followed it.
My System SpecsSystem Spec
30 Nov 2014   #3
Macmert

Windows 7 Home Basic SP1
 
 

Here you can see the .zip file attached as per instructions, any help is appreciated, thank you for taking time and helping.
My System SpecsSystem Spec
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30 Nov 2014   #4
Laith

Windows 10 Professional x64
 
 

And i also forgot to say: Welcome to Sevenforums!
The problem of your BSOD is your touchpad. Upgrade to the latest driver for it.
My System SpecsSystem Spec
01 Dec 2014   #5
Macmert

Windows 7 Home Basic SP1
 
 

Wow! Thank you very much both for the warm welcome and the quick answer.

I have updated my mouse drivers and for the moment all seems fine, I'll mark as solved after 1 day of use.

Thank you
My System SpecsSystem Spec
02 Dec 2014   #6
Macmert

Windows 7 Home Basic SP1
 
 

I think it is safe to say that the problem is solved, one day of usage and no BSOD at all.

Thank you all for your help.
My System SpecsSystem Spec
02 Dec 2014   #7
Laith

Windows 10 Professional x64
 
 

No problem!
My System SpecsSystem Spec
03 Dec 2014   #8
Macmert

Windows 7 Home Basic SP1
 
 

Aaand boom!

so sorry, another BSOD, this time while using word :/ I think I might need to ditch this laptop and get a new one.

Thank you once again in advance.
My System SpecsSystem Spec
03 Dec 2014   #9
Laith

Windows 10 Professional x64
 
 

This time is it caused by hardware. Run Memtest RAM - Test with Memtest86+
My System SpecsSystem Spec
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 BSOD when Chrome or Firefox is in use, unexpected shutdowns as well




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