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Windows 7: windows 7 x64 crashs (blue screen)

27 Nov 2014   #1
fbacelarf

windows 7 ultimate x64
 
 
windows 7 x64 crashs (blue screen)

Windows 7 x64 crashs when microsoft security essentials is making a scan. This is the message it gives me

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do SO: 6.1.7601.2.1.0.256.1
ID de Região: 2070

Informações adicionais sobre o problema:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA8009D90400
BCP3: FFFFFA8009D90810
BCP4: 000000000441000C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Ficheiros que ajudam a descrever o problema:
C:\Windows\Minidump\112714-19032-01.dmp
C:\Users\ff\AppData\Local\Temp\WER-22152-0.sysdata.xml

Leia a nossa declaração de privacidade online:
Declaração de Privacidade do Windows 7 - Microsoft Windows

Se a declaração de privacidade online não estiver disponível, leia a declaração de privacidade offline:
C:\Windows\system32\pt-PT\erofflps.txt


My System SpecsSystem Spec
.
27 Nov 2014   #2
Mayank Parmar

Windows 10 Tech Preview
 
 

is there any way you can provide the information in English?
My System SpecsSystem Spec
27 Nov 2014   #3
fbacelarf

windows 7 ultimate x64
 
 

I don't know. I'll see. But Ultimately, maybe I can try to translate it myself. Thank your quick answer.

Francisco Bacelar Fernandes
My System SpecsSystem Spec
.

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 windows 7 x64 crashs (blue screen)




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