What does this Blue Screen mean?

Gordaskipper · 01 Dec 2014

I was just sitting here moments ago then all the sudden I got a blue screen while on YouTube. I do have operating system on digital Hard drive C: Everything booted up just fine afterwards also I have recently re-installed Windows 7 Pro within last 3 weeks. I did a auto-nuke on all my drives just in case I had a really bad virus if this info is helpful. Since then everything has ran great.

vladdon · 01 Dec 2014

download Dr.Web CureIt for deep scan. Update your video driver to last version.

Layback Bear · 01 Dec 2014

I have read thousands of post and have never read anything about using Dr.Web CureIt.

I would suggest waiting before using that program and let other members some time to chime in and give their opinions.

I have requested for others to take a look. So just wait awhile; can't hurt. Time is free.

Gordaskipper · 01 Dec 2014

thank you... computer is on and running fine just curious as what is my issue...

derekimo · 01 Dec 2014

The single dump is pointing to your outdated video driver,

Code:

BugCheck 116, {fffffa800cd99010, fffff8800335e45c, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner

Code:

Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Apr 19 18:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try updating your driver,

Desktop

Layback Bear · 01 Dec 2014

Thank you Derek for dropping by.

derekimo · 01 Dec 2014

Layback Bear said:

Thank you Derek for dropping by.

You're welcome Jack.

Gordaskipper · 01 Dec 2014

thanks Derek and Jack...formally from Lakewood Ohio

derekimo · 01 Dec 2014

You're welcome, I see you marked it solved, did you try the driver or were you just curious what caused it?

Gordaskipper · 01 Dec 2014

I fixed it went to AMD and updated driver...that would make sense it blue screen while trying to view a YouTube video. I appreciate your help so to answer your question yes to both