Hello, I've recently had a BSOD with the IRQL_NOT_LESS_OR_EQUAL error. I've had this BSOD a couple of times in the past, but after I rebooted it was alright. However today every time, shortly after I log in on Windows, this BSOD pops up. I've attached the BSOD report. Thanks for your help
Welcome to the forum.
Pretty straight forward, caused by Norton/Symantec.
Please remove Norton.Code:Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\admin\Downloads\XENOPHON-VAIO----_01_12_2014_233524,73\111214-58796-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Machine Name: Kernel base = 0xfffff800`03652000 PsLoadedModuleList = 0xfffff800`03895890 Debug session time: Thu Nov 13 03:55:50.677 2014 (UTC + 6:00) System Uptime: 0 days 0:02:51.582 Loading Kernel Symbols ............................................................... ................................................................ .............................................................. Loading User Symbols Loading unloaded module list ... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 1, fffff800036d0c3f} *** WARNING: Unable to verify timestamp for SYMNETS.SYS *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 ) Followup: MachineOwner ---------
Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.
Also uninstall your existing Antivirus software before you install MSE.
Good and Free system security combination.
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
- Click on the
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.
Hard Drive Diagnostics
- Double click and open my computer.
- Right click on desired drive and hit properties.
- Click on tools tab and Check now.
Read complete instructions on the tutorial: Disk Check
Other Tests:
Temp Monitoring
Check for heating issues using Speccy or HWMonitor.
- Speccy - System Information - Free Download
- HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Upload a screen shot with either of the tools: Screenshots and Files - Upload and Post in Seven Forums
Thanks a lot for your help. My issue has been resolved.
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