Bsod


  1. Posts : 168
    Microsoft Windows 7 Professional 64-bit
       #1

    Bsod


    So I've just been slapped in the face with a random blue screen out of nowhere after having been fine for a good year now I reckon.
    If anybody could help me out here and shed some light on the issue with your all mighty wisdom.

    "Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000008
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002ACDB74
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1"

    I'm pretty sure that a 'dump' file comes into play?
    I'd be more than glad to give you my dump, just show me the way. (idk where it is)
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 168
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #3

    Golden said:
    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

    Here.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    It is your nividia drivers that are causing the problem. Upgrade them or downgrade them. That should fix the problem.
      My Computer


  5. Posts : 168
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #5

    Laith said:
    It is your nividia drivers that are causing the problem. Upgrade them or downgrade them. That should fix the problem.
    Downgrade? I think I'll go with the the update aha..

    *UPDATE*

    The drivers are already up to date.
    I'm not too sure what to make of the BSOD that had happened now.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    I'll take a look at this tonight when I get home from work.
      My Computer


  7. Posts : 168
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #7

    Golden said:
    I'll take a look at this tonight when I get home from work.
    Thank you, much appreciated.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Code:
    ******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800cdcd4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88010744828, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+921828
    fffff880`10744828 48ff2591bbecff  jmp     qword ptr [nvlddmkm+0x7ed3c0 (fffff880`106103c0)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    Uninstall all the NVidia components/drivers. Reboot. Run Windows Update and then install the NVidia driver offered under Optional Updates. Do NOT update further. Monitor for further BSOD.
      My Computer


 

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