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Windows 7: Bsod

02 Dec 2014   #1
stuckstuck

Microsoft Windows 7 Professional 64-bit
 
 
Bsod

So I've just been slapped in the face with a random blue screen out of nowhere after having been fine for a good year now I reckon.
If anybody could help me out here and shed some light on the issue with your all mighty wisdom.

"Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002ACDB74
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1"

I'm pretty sure that a 'dump' file comes into play?
I'd be more than glad to give you my dump, just show me the way. (idk where it is)


My System SpecsSystem Spec
.
02 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
03 Dec 2014   #3
stuckstuck

Microsoft Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Here.
My System SpecsSystem Spec
.

03 Dec 2014   #4
Laith

Windows 10 Professional x64
 
 

It is your nividia drivers that are causing the problem. Upgrade them or downgrade them. That should fix the problem.
My System SpecsSystem Spec
03 Dec 2014   #5
stuckstuck

Microsoft Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Laith View Post
It is your nividia drivers that are causing the problem. Upgrade them or downgrade them. That should fix the problem.
Downgrade? I think I'll go with the the update aha..

*UPDATE*

The drivers are already up to date.
I'm not too sure what to make of the BSOD that had happened now.
My System SpecsSystem Spec
03 Dec 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I'll take a look at this tonight when I get home from work.
My System SpecsSystem Spec
03 Dec 2014   #7
stuckstuck

Microsoft Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
I'll take a look at this tonight when I get home from work.
Thank you, much appreciated.
My System SpecsSystem Spec
05 Dec 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800cdcd4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88010744828, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+921828
fffff880`10744828 48ff2591bbecff  jmp     qword ptr [nvlddmkm+0x7ed3c0 (fffff880`106103c0)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116
Uninstall all the NVidia components/drivers. Reboot. Run Windows Update and then install the NVidia driver offered under Optional Updates. Do NOT update further. Monitor for further BSOD.
My System SpecsSystem Spec
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 Bsod




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