BSOD playing Civilization IV, Rome - Total War and using browsers

Make sure your dump logging is enabled.

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Check Write an even to the system log, and Automatically restart.
5. In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump

 Clean boot

• Troubleshoot Application Conflicts by Performing a Clean Startup

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Remove AVG for testing purpose. Install MSE in its place.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

System Optimisers
Please remove the following software:

Code:

Start Menu\Programs\Advanced SystemCare 6	Public:Start Menu\Programs\Advanced SystemCare 6	Public

This software can be cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

• Double click and open my computer.
• Right click on desired drive and hit properties.
• Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

 

• Upload a screenshot of your hard disk using Crystal Disk Info.
• Make a hard drive test from the hard drive manufacturers website.
• Test your Hard Drive with SeaTools.