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Windows 7: BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

12 Dec 2014   #21
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 

Thank you Essenbe. I shall try first by desinstalling Avast. The idea of running Driver verifier is a little frightening. I might postpone it until getting a new BSOD and grab all after uninstalling AVAST.


My System SpecsSystem Spec
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12 Dec 2014   #22
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

As you wish. It is really pretty simple, but if it concern's you, we'll just wait and see if we can accomplish the same thing other ways.
My System SpecsSystem Spec
13 Dec 2014   #23
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
BSOD downloading AdobeFlashplayer 5 minutes after boot

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036


Informations supplémentaires sur le problème :
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88002361728
BCP3: FFFFF88002360F80
BCP4: FFFFF80002667C50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


attached GrabAll compressed files
jpeg of screen of BSOD : suspicion of antivirus or defrag ?



Fichiers aidant à décrire le problème :
C:\Windows\Minidump\121314-11060-01.dmp
C:\Users\jp\AppData\Local\Temp\WER-19656-0.sysdata.xml
My System SpecsSystem Spec
.

13 Dec 2014   #24
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Well, I am having trouble with this one,
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, fffff88002361728, fffff88002360f80, fffff80002667c50}
Probably caused by : memory_corruption
Followup: memory_corruption
Have you changed your Page file or Virtual Memory? But we could still be talking about graphics memory, but that is normally a stop 116.
My System SpecsSystem Spec
13 Dec 2014   #25
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 

Essenbe, no idea about what is "Page file or Virtual Memory"? I did not change anything of that sort, at least I am not conscious of doing so. On december 12 I removed the antivirus Avast. The blue screen talked of file corrupt, and at next boot it should run chkdsk /F probably only on disk C:.

I enclose the screen shots when I manage the boot set-up after the memtest last sunday 7/12
My System SpecsSystem Spec
13 Dec 2014   #26
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The Samsung SSD has the Samsung toolbox that has OS Optimization on it and recommends reducing page file and virtual memory. What did you do with that? What does the toolbox say about your SSD health? Also what port # is your SSD connected to? you most likely have the Intel controller and an add on controller like J micron or Marvell. What is connected to them and what are they set to )IDE, AHCI or Raid), Both Controllers?
My System SpecsSystem Spec
13 Dec 2014   #27
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Also, which Samsung do you have, 840 Pro, 840 EVO or 850 Pro? What happened just before these BSODs started? Did you change any hardware or install any Software? Something must have changed.
My System SpecsSystem Spec
13 Dec 2014   #28
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
SSD Samsung and other changes

Thank you again Essenbe, here some answers :
I began having difficulties with my hard drive fall of 2013. I had to change the original hard drive and I bought a Samsung SSD 840 Pro series 256 Go and a Western Digital Caviar WDC 1002FAEX 1 To.
I thought I could clone the old Hard drive on the SSD but the old Hard drive was already too deficient. So I reinstalled the whole Windows 7 .
The process was not smooth there were some stops and go before the system could run again.
I had some difficulties in partitionning the WDC but I do not remenber precisely.

As I had to open the Dell I also installed a few weeks later a Buffalo PCI- USB -3 controller
Buffalo Americas | Add SuperSpeed USB 3.0 to your desktop PC.
USB 3.0 PCI Express Card
IFC-PCIE2U3

After that things were working but when connecting external USB Hard drive to the Buffalo Controller I had some problems at least to format the external Hard drive.
I think the BSOD appeared in april but may be sooner.
II " Samsung toolbox that has OS Optimization on it and recommends reducing page file and virtual memory. What did you do with that?" No idea, I did nothing , I did not know there was a toolbox, I remember that I was so desperate with the Samsung SSD and their hot line that I nearly packed it to send it back.

III "What does the toolbox say about your SSD health? Also what port # is your SSD connected to? you most likely have the Intel controller and an add on controller like J micron or Marvell. What is connected to them and what are they set to )IDE, AHCI or Raid), Both Controllers? "
No idea , tell me how to get that information I shall do it . I just think that the controllers are set to IDE and not to RAID.
I apologize for my ignorance.
My System SpecsSystem Spec
13 Dec 2014   #29
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
first page of Samsung Magician

I have just used Samsung Magician Tool , after visiting Samsung web site I understood it was the tool box you quoted , I enclose attached the first page. I remember now that in october 2013 I was afraid of changing to AHCI mode so I did not change anything from the previous config (the original one before the SSD ); probably a mistake ?
My System SpecsSystem Spec
13 Dec 2014   #30
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, I just learned something today. Bon in French means good.

Click the start button, type cmd, when the cmd entry appears, right click it and select 'run as administrator. In the black window that appears, type diskpart and press enter. Wait for the command prompt to respond diskpart, then type list disk. Please post a screenshot (Screenshots and Files - Upload and Post in Seven Forums) of the result. Then type select disk X )X representing the number diskpart assigned the SSD (I believe it should say 238 GB) Example: if diskpart assigns the disk as disk #2, you would type select disk 2 and press enter, the command prompt will respond disk 2 is the selected disk, type list partition and press enter. Post a screenshot of that. Type exit and enter, then type exit and enter again, the command prompt will go away.

Go to Disk Management and post a screenshot, this will tell you how (Disk Management - Post a Screen Capture Image)

Next click start, type device manager, click on device management, find IDE/ATA/Atapi Controllers, click the small arrow next to it to expand it, post a screenshot of that please.

If you have any questions, please ask. Don't be afraid of the command prompt, but also don't do anything other than the instructions I gave. All we are doing is getting information. It will change nothing, just answer a few questions.
My System SpecsSystem Spec
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 BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD




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