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Windows 7: BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

14 Dec 2014   #51
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

As far as the amount of space, that is up to you. I normally allow 10%. but it depends on the free space on your SSD. When we do a clean install, F will not be in the picture and you can have C on and F off.

If you are planning a clean install soon, AHCI can be configured then. Anything you do now, will be undone then and really won't matter. I would strongly advise a Clean install soon, then wipe F clean and start over. That will resolve any of these problems. I can't say this is what is causing your problems, but I can say it certainly does not help in the operation, performance and discovery of what the problems are.


My System SpecsSystem Spec
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14 Dec 2014   #52
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 

Thank you Essenbe. I shall postpone the AHCI install until I do the clean install of system on C:.Can you give me some hints about what would be that clean install ? Shall I need to reformat F:? or in fact the whole WD disk ?
My System SpecsSystem Spec
14 Dec 2014   #53
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It would be best if you did to get rid of any system files left. If you can, transfer any files you want to keep, personal documents, pictures and such to an external drive. Wipe the WD drive clean, I can tell you how. Set your bios to AHCI Mode. Disconnect all drives except the SSD, so that you only have 1 drive connected, the one you want Windows installed on. Make sure you have all of your drivers downloaded on a USB flash drive. Make sure you have any activation codes for any software you will be installing, including Windows, Office or anything else have all or most of the installers handy already downloaded for programs you want to install or the DVD for them. In other words, think ahead for what you will need. During the install process I format my SSD using diskpart, I can show you how to do it. Very simple. Then do the install. When the install is complete install any drivers you need first, especially the Chipset, the Lan and the Graphics driver. Then run all updates. The first time there will be like 130 updates, if you want to make sure it is right, install about 25 at a time, then the next 25 and so on until finished. It will be easier on the computer, but take you longer or you can install them all at once if you want. Install all the important and recommended updates except the graphics driver, which you already installed. Keep checking for updates until there are no more. Once that is finished, shut the computer down and plug in the Western Digital drive. If you haven't done so, go to disk management and format and assign it a drive letter and you will be back in business. Then install your software to the SSD if at all possible Transfer what you saved to your external drive back to the Western Digital. Set it up like you want it and you are back in business, only this time all system files will be on the SSD and there can not be any on the western Digital as it was disconnected at the time you did the install. I do it a little different that some, but I make sure everything is done as right as I can do it.

This is slightly different, but will work just as well Clean Install Windows 7
and Clean Install : Factory COA Activation Key

Read through those and you will know exactly what to expect. There should be no surprises. What should be most important to you, id remove at least 1 wire from the Western Digital before you start. That way the installer cannot see any drive other than the one you are installing to, so all of your system files will be on the SSD as they should be. If at any time you need help or a question, be sure to ask. I don't mind a bit.
My System SpecsSystem Spec
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15 Dec 2014   #54
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
Previous install

Thank you again Essenbe for taking time for my problem. I understand that I should
1) Make a clean install on SSSD with the WD disconnected
2) Clean the WD
3) probably at some time if problems subsist Launch Driver verifier
4) may be launch some external anti Virus for example Windows defender.
I retrieved a few notes I wrote in october 2013 when I changed my intern hard drive:
I first made a clean install of Windows on the WD with minimum applications, and all updates
(very long process, may be on 2 days)
Later I cloned it on the SSD (not very clean?)
I then verified I could boot on the SSD alone (as the try you suggested last week)
Then I reconnected the WD without changing it.
My idea was that , should the SSD fail I could boot on the WD.
From that moment I think that the SSD was in fact the only system disk on the dell XPS.

JUst now I do not feel like having my Dell unavailable for 48 hours.
But I think you are right about a clean install on SSD. I shall program it in january.
As for the WD I might leave it, as is, at least until I can have a new external drive or perhaps
buy a bigger internal drive.
Yesterday I modified and "Disable unnecessary startup items using the MSCONFIG tool"
not sure it was a great idea, because after the reboot firefox crashed the PC (dark blue uniform screen)
after a new boot everything seemed correct.

For the time being, I shall update the thread I opened, if and when new BSOD crashes happen.
I might try the Launch Driver verifier (a little stressed by this stress test on drivers).
Again thank you for your help and explanations.
My System SpecsSystem Spec
15 Dec 2014   #55
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

jeanpierregeorg, When you do the clean install, make sure that all internal and external drives are disconnected so the installer can see only the SSD. You should then install the Chipset driver, the Lan driver and the Graphics driver, Then run all of the Windows updates and keep checking for more until there are no more. Next go to device manager and look for anything with yellow icons. Any of those you will need to install Drivers for, for instance USB 3.0. If it were me, considering the problems you have been having, I would install MSE for an AV and nothing else and use it for a few days until you know it is stable. At that point, make a system image. You can install Macrium or Paragon, Both have free versions. If you have BSODs after the clean install with adding nothing but MSE, you have a hardware problem. You have checked almost everything you can check. Correct me if I am wrong, we have checked the Ram with Memtest86+, The graphics card, the hard drives, Have run Driver verifier, You could always try Prime95 if you have sufficient cooling of the CPU. The Intel Stock Cooler won't do the job. You may try the Intel Processor Diagnostic test Processors — What is the Intel® Processor Diagnostic Tool?. That should be OK, but keep check on your CPU temps at all times, and stop the test if they get too high. That would only leave the PSU and the Motherboard.

I gave you 2 links in my last post that will take you step by step through a clean install. When you get ready, post in this thread and I will be notified and will help you any way I can. A clean Install, if you add nothing other than what I said before, there are no drivers there or programs that should cause you to BSOD. I will be more than happy to help, if you will let me know.
My System SpecsSystem Spec
19 Dec 2014   #56
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
BSOD of 2014/12/19 Grab all

Several freezing (using MPC HCx64 for example) without BSOD nor minidump this week until now when printing a window in Firefox and saving the pdf file. Just before the PC just came out with black screen and ringing when examining the "drivers" windows in the report of "whocrashed".
My System SpecsSystem Spec
19 Dec 2014   #57
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The last one was
Code:
 MpFilter
start             end                 module name
fffff880`01000000 fffff880`01042000   MpFilter T (no symbols)           
    Loaded symbol image file: MpFilter.sys
    Image path: MpFilter.sys
    Image name: MpFilter.sys
    Timestamp:        Wed Jul 09 21:43:06 2014 (53BDFDBA)
    CheckSum:         000425E6
    ImageSize:        00042000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is Microsoft Windows AntiMalware protection system

The one before that is listed as

Code:
nvlddmkm
start             end                 module name
fffff880`030cd000 fffff880`03d5b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jul 02 12:42:02 2014 (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your graphics driver
My System SpecsSystem Spec
19 Dec 2014   #58
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 

Thank you Essenbe. I am not sure to understand : is one of BSOD or freezing caused partly by the Windows AntiMalware and does it imply some malware running in background? In which case I should run windows defender ?
The second one, does it imply the unstability of the graphic driver ? In which case it would be better to retrieve an older driver?
My System SpecsSystem Spec
19 Dec 2014   #59
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I really don't know about the anti Malware. It could be, and it wouldn't hurt to run MSE, and also run some online scans such as

Scan with Kaspersky TDSSKiller:
http://support.kaspersky.com/viruses...on/5350#block1
Anti-rootkit utility TDSSKiller

ESET online scanner:
Free Virus Scan | Online Virus Scanner from ESET
Free Online Virus Scanner | ESET

Hopefully, a clean install will sort all of that stuff out. I would consider downloading a newer ISO file for the new install, as long as you can download the drivers you need from Dell. Downloading them will get you the most current ones Dell has. As far as your graphics driver, I thought it looked fairly old to me. Maybe not, at your card is an older one. They may not come out with new drivers quite as often. One of the articles I posted about the clean install tells you where to download the newer ISO files for Windows 7. The only difference id it will take a 'robo call' to Microsoft to activate it. You will just 'talk' to a machine, and they will give you the numbers to put in.

Did your computer come with the GT220 installed?
My System SpecsSystem Spec
19 Dec 2014   #60
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You may also try Superantispyware (free version) SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

And Malwarebytes Malwarebytes | Free Anti-Malware & Internet Security Software Just uncheck the 'free trial' during installation and use it as an on-demand scanner.
My System SpecsSystem Spec
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 BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD




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