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Windows 7: BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

26 Dec 2014   #71
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
BAD_POOL_HEADER BSOD after clean install drivers

24/12/14 after 7 minutes running , with just firefox BSOD Service system exception
reboot new BSOD Service system exception
Then I did a clean install of NVIDIA drivers 340.52 english on disk C: on december 24 following the process of
NVIDIA Drivers - Avoid Problems
On december 25 I had a new BSOD "BAD_POOL_HEADER" (first time) with no dump
I ran an antimalware Malwarebytes Anti-Malware. Then I reactivated Microsoft security .
26/12/14 New BSOD 5 or 10 minutes after booting, no process launched by me.
No reboot at first try, just black screen for several minutes , disconnect electricity reconnect and reboot.
I have many freeze or BSOD when doing nothing and/or also in the first fifteen minutes, I find this strange (virus ?).


My System SpecsSystem Spec
.
26 Dec 2014   #72
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

jeanpierregeorg, I'm close to being stumped on this one. What I got from the dump files was this.

Code:
MpFilter
start             end                 module name
fffff880`010da000 fffff880`0111c000   MpFilter T (no symbols)           
    Loaded symbol image file: MpFilter.sys
    Image path: MpFilter.sys
    Image name: MpFilter.sys
    Timestamp:        Wed Jul 09 21:43:06 2014 (53BDFDBA)
    CheckSum:         000425E6
    ImageSize:        00042000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is the Windows anti Malware

Code:
nvlddmkm
start             end                 module name
fffff880`03464000 fffff880`040f2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jul 02 12:42:02 2014 (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your graphics driver, as you know

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff9600025a71f, fffff88009f73ae0, 0}
Probably caused by : memory_corruption
Followup: memory_corruption
What is most confusing is you having to turn the power off to get it to turn back on, which sounds much like a power supply problem.
My System SpecsSystem Spec
26 Dec 2014   #73
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you have rapid mode activated on your SSD, please disable it. Also, we keep getting the memory corruption. I know you ran memtest, We are showing errors for the go Pro as of 12/20.

Please enable driver verifier. It is really no big deal. It simply puts stress on the drivers in an effort to make it crash so we can hopefully catch the faulty driver. Simply follow the instructions and sort the drivers by provider and enable all non Microsoft drivers. It will make your computer feel a little sluggish and slow, but use it any way you want to. If there is something you do that usually makes the computer crash, do that frequently. This is one time we want iit to crash.

warning   Warning
Be sure to create a Systm Restore point before proceeding further System Restore Point - Create


Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
information   Information

What is Driver Verifier:
It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


What you will notice:
It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
warning   Warning

Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


Tip   Tip




Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
.

26 Dec 2014   #74
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
result of ESET scan

Thank you ssenbe for looking at my problems. I learnt the word "stumped" . I had doubts about virus, so I ran again ESET. Many infested files again, most related to Freemake or pdfcreator, some to zasetup ??
I attach the result. I am thinking of replacing Microsoft Security by AVG or AVIRA for some time.

Yes I have to admit that I should run the driver test.
My System SpecsSystem Spec
26 Dec 2014   #75
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
Results of ESET scan

one more file results of ESET scan
My SSD is not in rapid mode
My System SpecsSystem Spec
10 Jan 2015   #76
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
BSOD Kmode exception not handled

Happy new year (France suffered some hard days)
Most BSOD seem to happen in the first 15 minutes wether idle or working.
My System SpecsSystem Spec
10 Jan 2015   #77
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The news from France has been all over our news reports. That is a sad situation for all of the victims and their families. My heart goes out to them.

I am goiung to have to ask you to run Memtest again

Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask


Also please run the long and short version of Seatools.
SeaTools for DOS and Windows - How to Use

Even with Driver verifier running, we still get the error code of

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff880014fd74a, 0, ffffffffffffffff}
Probably caused by : memory_corruption
Followup: memory_corruption
My System SpecsSystem Spec
10 Jan 2015   #78
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 

OK , thanks for help. Before running memtest again I think I might run DriverVerifier, which I postponed several times. I enclose a file with the list of all drivers ; anything anormal at first sight ?
My System SpecsSystem Spec
11 Jan 2015   #79
jeanpierregeorg

windows 7 Home Premium 64bit service pack 1
 
 
just started the Driver Verifier

in french "gestionnaire du vérificateur de pilotes " a bit verbose. I attach the list of drivers to verify. Many drivers of unknown origin, is that suspect ? for ex dumpatapi.sys or bdfwfpf.sys ?
My System SpecsSystem Spec
11 Jan 2015   #80
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not good with the French names, but I know the bdfwfpf.sys is Bit Defender, the NPF can be several things like a Netgear Router, but I suspect it is a part of the case Tech program you have, although I don't know exactly what that is. If it is part of the Case program. I seem to remember a BSOD listed as caused by Gear, so if you can, I would get rid of it. I believe it is a CD rom program, but also comes with iTunes. ITunes screwed my computer up so bad I had to do a clean install to get rid of it. So, you know what I think of it, although most people run it just fine. I don't know about dumpatapi. But, it sounds like a dump driver that comes with windows to make room for dump files to be written and if it is, is pretty safe.
My System SpecsSystem Spec
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 BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD




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