BSOD randomly, mainly when playing games.

silvermirror · 05 Dec 2014

Recently my computer just randomly gets a black screen then after about 30s it automatically restarts. When it finishes restarting, I see a windows error message which says that my computer has experienced a BSOD. I don't know if it is actually a BSOD, since I don't get a blue screen, it just restarts my computer after a black screen.

This started happening when I started using my computer more. Since I'm on holiday, I've been gaming a lot more than I used to.
Let me know if you need any more info.

Thanks.

Golden · 06 Dec 2014

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009f6f4e0, fffff8800735ad84, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+153d84 )

Followup: MachineOwner
---------

2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`07207000 fffff880`07e00000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Feb 09 02:18:31 2014 (52F651CF)
    CheckSum:         00BC7EE8
    ImageSize:        00BF9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Uninstall the current NVidia drivers, reboot and then reinstall the latest driver by following this tutorial:

NVIDIA Drivers - Avoid Problems

Ensure that your card is getting adequate cooling and that it is free of sut and dirt.

silvermirror · 06 Dec 2014

Thanks for the response. Right after I posted the thread I reinstalled Nvidia drivers following the post on this forum but I am still having BSODs.

As for temperatures, I checked them and the highest it reached was 52 degrees while gaming. Also weird thing is, is that the BSODs happen right after I turn on my computer and log into windows in the mornings. So I'm assuming it can't be temperatures since it just got turned on.

In terms of the sut and dirt, can that cause the BSODs? Even if the temperatures are quite low?

Golden · 07 Dec 2014

Code:

    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Feb 09 02:18:31 2014 (52F651CF)
    CheckSum:         00BC7EE8
    ImageSize:        00BF9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:

Name	NVIDIA GeForce GTX 760

Your driver is several months out of date...update it here:
Drivers | GeForce

Install using the same guide and steps as before.