BSOD after 5 mins of DOTA 2, recurring BSOD ever since

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  1. Posts : 9
    Windows 7 Home Premium 64-bit
    Thread Starter
       #11

    Well, couldn't really disable one card at a time. This laptop seems to be using Nvidia Optimus tech, integrating both cards together (Sorry, not so familiar with tech stuff). Read around some forums, and found out disabling the Intel card will also disable to Nvidia one. No software to disable either. The only option was to "run using graphics processor" and choosing one. First tried with Nvidia, BSOD in 5 mins (Report attached). Tried running with Intel, didn't BSOD, but the performance was terrible. I guess that means the problem is with the Nvidia card? Any suggested course of action? Again thanks for the help. Really appreciate it.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #12

    Yeah, these dual cards are a nightmare. I've asked someone thats more familiar withe hardware side to take a look. Please wait for their response.
      My Computer


  3. Posts : 26,869
    Windows 11 Pro
       #13

    Hello Ironsider, Welcome to seven Forums. I can try to help you, but these problems can be a bugger to solve. The issue is the switchable graphics, which Nvidia calls Optimus. What it does is use the on CPU graphics during less demanding procedures and switches to the dedicated Nvidia card during more demanding applications. The idea to do that was a good idea, it would save on power and your battery lasts longer. The problem lies in each OEM Vendor's implementation of the technology. Each one changes it slightly and has to mod (or change) the drivers to suit there implementation for their specific laptop operation. Then when to time comes to switch Graphics adaptor, the switch takes so long Windows assumes that there has been a graphics failure and shuts down to protect itself. The stop code is always a 0X116 TDR failure (Time Delay and Response), which is exactly what you have.
    Code:
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8018fb3010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800fc10828, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    They present a couple of problems most of the time. What you have to do is try to stop one from working and use only the other. I have a laptop with Optimus. I don't much care about Battery life so I chose to use only the Dedicated card. If you would try to right click an empty space on your desktop and select the Nvidia control panel, select manage 3D settings then under Global settings choose one or the other. I selected the Nvidia card. The down side of that is your battery life will suffer a lot. You can select the On Board graphics and your battery life will be much better but your graphics will seriously suffer. In other words, there is no really good choice, but you will have to make one. This will show you exactly what to try first.



    Choose either Integrated graphics or the Nvidia card. By Setting it this way, it should force each program to use the global settings. This does not always work, but it did for me. The picture above shows selecting the Intel, on board graphics, but you could also select the Nvidia card, it's your choice. This worked for me. My laptop has never had a stop code of 116, in fact it has never had a BSOD at all. I'm lucky because it's 4 years old now, and that is usually about all you can expect for a lifespan of a laptop, although some people have had much more. Try that and see if it helps your problem and let us know. Just for future reference, you may have a place in your bios which you can select to not use NVidia card or not use Optimus. Don't change anything quite yet, just look and see if your bios gives you that option. Let us know if your problem improves at all with changing your Global Settings.
      My Computer


  4. Posts : 9
    Windows 7 Home Premium 64-bit
    Thread Starter
       #14

    Hi! Thanks for the input. I actually tried running my programs via "run with graphics processor ..." then chose the dedicated card, still ended up with BSOD. Will try the global settings though, hopefully it really sticks it to the dedicated card. And as for BIOS, I did try it as Golden suggested, however there was no such option. Again, thanks to both of you, really appreciate it.
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #15

    No problem at all. Just be sure to let us know if it works. I sure hope it does.
      My Computer


  6. Posts : 9
    Windows 7 Home Premium 64-bit
    Thread Starter
       #16

    Well, just tried global settings, didn't work. Tested global settings on different video settings on games, BSOD in 5 mins. Same goes for "run with graphics processor ..." choosing Nvidia. It was stable only when I chose the Intel HD Graphics card, but of course I would like to use the Nvidia card as much as possible (Everything's stable on Intel, but it can't run higher end games). Attaching the latest reports.
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #17

    Go to the MSI web site and download the Nvidia graphics adaptor and the latestOnBoaed graphics adaptor drivers. go to windows update and select change settings, and select let me choose what to install. If you have Nvidia chipset drivers, DO NOT uninstall them. Uninstall the Nvidia display drivers. You will have several entries for NVidia drivers such as NVidia PhysX, NVidia audio and such install every one but be sure to uninstall the display driver last. Again, do not uninstall Nvidia chipset driver if it is present. When you uninstall the Nvidia dipsplay driver, it willtell you to reboot. Do so, reboot.Windows should install a display adapter when you boot back into windows, that is OK. Next do the same for the On board graphics. You may only have an entry for CCC. Uninstall it and reboot. Then follow this tutorial But Be sure to select only AMD display,Nvidid display and Nvidia phys X and nothing else. Drivers - Clean Left over Files after Uninstalling

    Next install the on board driver But if you can select custom install and install only what you are required to install. You only need the display driver, you don't need any audio drivers or CCC. when you reboot, do the same thing in installing the Nvidia display drivers, select custom install if you can. If you can un select everything except the display driver and the PhysX driver. Reboot and see what you have then.

    Now, please be advised this is a gamble and there is no guarantee it will work. I would advise you to back up any personal files to an external source first, just in case, which you should be doing anyway. It should work with no problem, but better safe than sorry. It should give you a clean install, as much as possible. After you have finished, go back to windows update and set it back to what it is right now, which should be the recommended setting. When you go to install the MSI drivers, you may not have the option for a custom install on either one. If you don't, that's OK, just install what you have to install. Just be forewarned that if this goes wrong, you may have to do a clean install, if we can't fix it.

    From what I have seen, I suspect that your Nvidia card is having some issues and is crashing at times when it should not. That indicates, to me, that you either have a bad driver, but you have installed several ones, or your card is malfunctioning. But, lets try this and see what happens. But again, when you use DDU or Driver Sweeper (I use driver sweeper but just because it is the older one and I am used to using it. That in no means there is anything wrong with DDU) be sure to only select, Nvidia display driver, PhysX driver and AMD display driver. Nothing else.
      My Computer


 
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