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Windows 7: BSOD after 10-15mins of downloading a torrent, more details included.

08 Dec 2014   #1
Victor Soto

Windows 7 Home Premium - 64bit
 
 
BSOD after 10-15mins of downloading a torrent, more details included.

I've been trying to download some files using uTorrent, but after 10-15mins of download i get a BSOD, so i searched on the internet how to get rid of it and found this thread by z3r010... followed his instructions, and well here i am...
Using Blue Screen View, i managed to see some information about all the BSOD i got in a while, so i just picked the last one i got and copied the information, so here it is:

-----------------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------
Dump File: 120714-165485-01.dmp
Crash Time: 07/12/2014 11:25:15 p.m.
Bug Check String: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code: 0x000000d1
Parameter 1: 00000000`00000028
Parameter 2: 00000000`00000002
Parameter 3: 00000000`00000000
Parameter 4: fffff880`018106fd
Caused By Driver: NETIO.SYS
Caused by Address: NETIO.SYS+106fd
File Description:
Product Name:
Company:
File Version:
Processor: x64
Crash Address: ntoskrnl.exe+75bc0
Stack Address 1:
Stack Address 2:

Stack Address 3:
Computer Name:
Full Path: C:\Windows\Minidump\120714-165485-01.dmp
Processors Count: 4
Major Version: 15
Minor Version: 7601
Dump File Size: 293,008
Dump File Time: 07/12/2014 11:29:08 p.m.
-----------------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------

I also was told to use some program called DM Log Collector, so i did and got the zit file with my computer's info (attached files).

Note: i do not know a lot of computers, i do know a bit, but i wanted to ask if you could be clear with the instructions you give me so i can understand them easy, thanks


My System SpecsSystem Spec
.
11 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff880`035a0718  00000000`00000000
fffff880`035a0720  fffffa80`03ef9e04
fffff880`035a0728  fffff800`033aad0e nt!ExAllocatePoolWithTag+0xfe
fffff880`035a0730  00000000`00000000
fffff880`035a0738  fffff880`0503b0e6Unable to load image \SystemRoot\system32\DRIVERS\RTL8192su.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8192su.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192su.sys
 RTL8192su+0x3b0e6
fffff880`035a0740  00000000`00000008
fffff880`035a0748  fffffa80`09210008
fffff880`035a0750  00000000`00000044
.
.
.
fffff880`05000000 fffff880`050c3000   RTL8192su T (no symbols)           
    Loaded symbol image file: RTL8192su.sys
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
    Image name: RTL8192su.sys
    Timestamp:        Thu Nov 25 16:43:42 2010 (4CEDFE96)
    CheckSum:         000B387C
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Victor, the driver that controls your ethernet card is oudated, and its my guess that is the problem. To solve the problem, you need to update by locating the correct driver by going to this site:

http://www.realtek.com.tw/downloads/...Downloads=true

And then clicking US1 as shown in red in the image:

Attachment 342814

Open the ZIP file, and extract the contents to a folder. Go to that folder, and locate and run SetUp.exe.

Now re-start the computer. If you have more BSOD's let us know - I have some other things I noticed too, but lets get this driver updated first.
My System SpecsSystem Spec
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 BSOD after 10-15mins of downloading a torrent, more details included.




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