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Windows 7: Computer Shuts off while using Internet Browser.

20 Jan 2015   #31
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Using the APU will make it run a little hotter. 70 is OK, but a little on the warm side. I believe Core Temp (Core Temp) will tell you that the max temp is 85. I never get within 10-15C of the Max as software readings are notoriously wrong. You may consider an aftermarket CPU cooler. It doesn't have to be an expensive one. There are some good CPU coolers in the $30-35 range. However I don't believe that is your problem. What case do you have? Some cases can have shorts in the Front Panel Connections. I would check every wire that is attached to the case. Try unplugging every wire from the front panel connections except the start button. Unplug them the USB cable and everything else and see if the same problem exists. If you have a start button on the Motherboard, unplug the start button also. Check every connection and make sure they are completely seated, in the correct orientation, and tight so they do not move. If you are overclocking, set everything back to defaults. Leave cool n Quiet enabled.


My System SpecsSystem Spec
.
20 Jan 2015   #32
cow8duck

Windows 7 Home Premium
 
 

I updated system specs with case info. I only have the front power switch wire from the case plugged in. In the BIOS I turned cool n quiet on it was set to auto before. I am still getting kernel power failures, I attached the details not sure if that will help.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 21/01/2015 3:27:34 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Owner-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-01-21T20:27:34.615210700Z" />
<EventRecordID>9811</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Owner-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
My System SpecsSystem Spec
20 Jan 2015   #33
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That Kernel-Power-Failure does not tell us anything at all, unfortunately. All it means is that the computer shut down unexpectedly.
My System SpecsSystem Spec
.

20 Jan 2015   #34
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

When this happens, do you notice anything different going on, such as the computer becoming non responsive before it actually shuts down? Does the computer shut down or restart? If it restarts try this
  1. Right-click My Computer, and then click Properties.
  2. Click Advanced system settings.
  3. Click the Advanced tab.
  4. In the Startup and Recovery section, click Settings.
  5. Click to clear the Automatically restart check
Also please run Blue Screen of Death (BSOD) Posting Instructions using the 'Grab All' button and give it some time and post it here.
My System SpecsSystem Spec
20 Jan 2015   #35
cow8duck

Windows 7 Home Premium
 
 

I notice nothing different when it happens. It usually restarts when on a website with flash but it never restarts consistently sometimes it takes 5-10 seconds after flash has loaded and other times it takes 3 minutes. I tried turning off the auto restart but it still restarts, and when I check it has turned auto restart back on.
My System SpecsSystem Spec
20 Jan 2015   #36
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

See if you have a BIOS Setting, and are you running the latest BIOS? Also, disable hardware acceleration and see if it helps.
My System SpecsSystem Spec
20 Jan 2015   #37
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I don't want to get in the way but I'm not quite following after reading post #35. Actually the whole thread hasn't added up to me.


cow8duck are you having a problem with flash stopping and then taking some time to start. Or are you having a problem with the computer stopping?

When Flash stops working does the computer freeze?

If you wait long enough will Flash starting working again and the computer go back to working properly?

Does your computer work properly if you are not using the internet to watch thing like youtube or movies.

If you are just using the internet to do things like this forum do you have problems.

I asked two things in my post #29 that were not answered.

Quote:
Red, yellow, black wires seem to be caught between the case and the I/O panel.
Any power to ground short can cause this type of problem.

cow8duck do you have a knowledgeable friend that can help you install your hardware?

Back to watching.
My System SpecsSystem Spec
20 Jan 2015   #38
cow8duck

Windows 7 Home Premium
 
 

The problem I am having is the computer will just shut off and restart. Websites with flash cause the computer to shut off, flash doesn't stop, it runs fine then the screen goes black. It will occasionally shut off overnight with no programs open. Websites like this do shut off the computer it just takes longer for the computer to shut off.

The red black and yellow wires are not caught between I/O panel and the case.
I had a friend who has built computers before build this one for me.
My System SpecsSystem Spec
20 Jan 2015   #39
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The title of your thread.

Quote:

Computer Shuts off while using Internet Browser.
It seem to me your problem has nothing to do with the internet but the way you have your system put together. I don't believe at this time it has any thing to do with drivers or mini dumps caused by BSOD.

Now answer the other question about a friend and the wires that are pinched between the case and I/O panel.
My System SpecsSystem Spec
20 Jan 2015   #40
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What is this and what is it doing there.
From post #23

Attachment 347105
My System SpecsSystem Spec
Reply

 Computer Shuts off while using Internet Browser.




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