Dump file help

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  1. Posts : 14
    Windows 7 Pro 64bit
       #1

    Dump file help


    Could someone please help me to read the dmp files? I've been getting multiple BSOD's lately.

    I tried several times last night on my W7 PC and it wasn't working. I tried the debugger and that said to I don't have the proper symbols, so I installed that and directed debugger to it, but it didn't help.

    I'm not too sure how the dumpfiles work, but I am at work now, so I don't think I can do anything with the files here (on XP).

    I'll attach the recent dumps.

    Quick History:
    Built the PC a little more than a month ago, installed XP. Had BSOD's but figured it was XP related, so let it be (knowing I was going to install W7 in a few weeks). Once W7 was out I installed it and have run into far less BSOD's. Only having one until yesterday when I had 5 in like an hour or so.
    Thanks.
    Last edited by theunknwnbstrd; 04 Nov 2009 at 12:36. Reason: added quick history
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Run memtest for as long as you can. 5 hours at least. I think there is something wrong with you RAM module(s). Especially because you said XP and here on 7.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [E:\Temp\Rar$DI12.937\110309-25412-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
    Debug session time: Tue Nov  3 19:45:34.850 2009 (GMT-5)
    System Uptime: 0 days 0:44:15.927
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff6800037f550, 0, 0, fffff80002a4f2a7}
    
    Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+11b )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffff6800037f550, memory referenced
    Arg2: 0000000000000000, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002a4f2a7, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb10e0
     fffff6800037f550 
    
    CURRENT_IRQL:  0
    
    FAULTING_IP: 
    nt!MiDeleteAddressesInWorkingSet+11b
    fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  firefox.exe
    
    TRAP_FRAME:  fffff88003911ed0 -- (.trap 0xfffff88003911ed0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000098000000000 rbx=0000000000000000 rcx=0000000000006f08
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002a4f2a7 rsp=fffff88003912060 rbp=fffff7000108c008
     r8=fffffa8004212d78  r9=0000000000000001 r10=0000000000000a67
    r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!MiDeleteAddressesInWorkingSet+0x11b:
    fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi] ds:163b:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a7a469 to fffff80002a7af00
    
    STACK_TEXT:  
    fffff880`03911d88 fffff800`02a7a469 : 00000000`0000000a fffff680`0037f550 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`03911d90 fffff800`02a790e0 : 00000000`00000000 0000000f`ffffffff 00000000`00001000 fffff800`02badbfe : nt!KiBugCheckDispatch+0x69
    fffff880`03911ed0 fffff800`02a4f2a7 : 00000003`00000000 f6f00000`8c550867 fffff700`0108c000 fffff680`000043b8 : nt!KiPageFault+0x260
    fffff880`03912060 fffff800`02a4deee : fffffa80`042129e0 fffffa80`00000000 fffff880`00000a67 fffff800`00000000 : nt!MiDeleteAddressesInWorkingSet+0x11b
    fffff880`03912910 fffff800`02d5d7af : fffff8a0`0abcea50 fffff880`03912c20 00000000`00000000 fffffa80`041cc060 : nt!MmCleanProcessAddressSpace+0x96
    fffff880`03912960 fffff800`02d37b3d : 00000000`00000001 00000000`00000001 00000000`7efd5000 fffffa80`06dbcb60 : nt!PspExitThread+0x47f
    fffff880`03912a30 fffff800`02a57a43 : 00000000`03912ca0 fffffa80`069847e0 00000000`0293e710 fffff880`03912be0 : nt!PsExitSpecialApc+0x1d
    fffff880`03912a60 fffff800`02a57e80 : 00000000`02b8fdb4 fffff880`03912ae0 fffff800`02d38710 00000000`00000001 : nt!KiDeliverApc+0x2eb
    fffff880`03912ae0 fffff800`02a7a1f7 : fffffa80`041cc060 00000000`7efd5000 fffff880`000000c0 00000000`7efd5000 : nt!KiInitiateUserApc+0x70
    fffff880`03912c20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiDeleteAddressesInWorkingSet+11b
    fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiDeleteAddressesInWorkingSet+11b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiDeleteAddressesInWorkingSet+11b
    
    BUCKET_ID:  X64_0xA_nt!MiDeleteAddressesInWorkingSet+11b
    
    Followup: MachineOwner
    ---------
    Also, update your bios to latest available and run under "optimized default settings" from within it.

    Check the event viewer logs for anything suspicious or related.

    Update all drivers possible, for the system.

    Disable Windows Search service as a test. Use services.msc at start menu search box.
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #3

    I just noticed you have OCZ ram. They commonly need higher voltages to run well. Visit their site and see recommended voltage. Set motherboard accordingly and crashes should stop.

    http://www.ocztechnology.com/product...um_amd_edition

    Set to 1.65v instead of default 1.5v. Match timings shown in bios to the website.

    Enjoy your new build, man.
      My Computer


  4. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #4

    Thanks a lot..

    When I go home, I'll up the voltage, then when I go to bed I'll still let memtest run.

    updates after...
      My Computer


  5. Posts : 5,747
    7600.20510 x86
       #5

    I wouldn't bother with memtest until you get another crash. The voltage change is going to fix this for you. Almost guaranteed.

    PS - Look at my memory. I know OCZ stuff. heh I'm running very high above default for DDR to match mine.

    You're welcome.
      My Computer


  6. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #6

    Sounds good to me..

    One question though.. Could you explain this a little further:

    Match timings shown in bios to the website.
      My Computer


  7. Posts : 5,747
    7600.20510 x86
       #7

    Sure. For memory settings, most likely same place where you set the VDIMM (voltage for ram) -

    set as follows:

    CAS = 7
    TRCD = 7
    TRP = 7
    TRAS = 20

    Read the motherboard manual if they are listed with different names. They should say that though.


      My Computer


  8. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #8

    Ok, I'll keep an eye out for it..

    Again, thanks a lot...
      My Computer


  9. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #9

    Hey, I tried changing the voltage, but it didn't fix the problem.

    I've had 3 BSOD's while trying to write this out..

    trying to get this up before i get another...

    attached are the dumps and a photo of my bios settings to make sure i'm doing it right..

    i only changed the tRASmin to [20] and memory voltage to 1.65.

    let me know what you think..
    thanks.
      My Computer


  10. Posts : 14
    Windows 7 Pro 64bit
    Thread Starter
       #10

    Also, I just ran MemTest and it passed 100%

    Isn't memtest supposed to take hours to run? or do people just let the test run over and over?

    If the memtest is correct then I'm guessing that I just screwed something up in setting up the voltage for the RAM. hopefully.

    (posting from my XP machine while memtest runs)
      My Computer


 
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