Random blue screening error said 0x000003b

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  1. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
       New #1

    Random blue screening error said 0x000003b


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF96000156923
    BCP3: FFFFF88005C51070
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\121214-14383-01.dmp
    C:\Users\Harshdeep\AppData\Local\Temp\WER-35895-0.sysdata.xml

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    Thats what came up after my computer stopped this has happend many times i tried updating my geforce graphics card and then a new error came as 0x0000050 something like that and this happend when one day i restored my computer not sure why never been a tech wizard just like to play games and i uninstalled reinstalled my graphic driver but that only stopped the problem for a week please reply thanks Harshdeep.
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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  4. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
    Thread Starter
       New #3

    BSOD when playing starcraft 2 error 0x0000003b


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF96000186923
    BCP3: FFFFF880062FB070
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\122214-15116-01.dmp
    C:\Users\Harshdeep\AppData\Local\Temp\WER-46160-0.sysdata.xml

    Error message



    GPU:Geforce GT 640
    CPU: AMD Athlon(tm) II X2 220 Processor
    Memory: 4 gbs
    Operating system: Microsoft Widows 7 home premuim
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  6. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
    Thread Starter
       New #4

    i got 3 files but only these 2 would come out the other said please pick a folderr when i pressed open
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  7. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #5

    Code:
    Host Name:                 HARSHDEEP-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Harshdeep
Registered Organization:   
Product ID:                00359-OEM-8992687-00010
Original Install Date:     09/11/2014, 2:06:09 AM
System Boot Time:          07/02/2015, 3:17:39 PM
System Manufacturer:       Compaq-Presario
System Model:              BT475AA-ABC CQ5621F
    The first thing to do is to update Windows 7 fully - many BSOD's are avoided by ensuring the operating system is using the very latest system files.
      My Computer
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  8. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
    Thread Starter
       New #6

    how


    how do i do that? what do i update i tried updating service packages but they dont work
      My Computer
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  10. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #7

    Start > Windows Update
      My Computer
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  11. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
    Thread Starter
       New #8

    k


    ok i went to the update thing
    it says 13 immportant updates and 9 optional
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  12. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #9

    Install them all. There will be more to do later. keep going.
      My Computer
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  13. Harshdeep
    Posts : 10
    Windows 7 home premium x64bit
    Thread Starter
       New #10

    ok ty ill let u knwo if any problems occure
      My Computer
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