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Windows 7: BSOD playing RIFT, error 0x0000001a Caused by ntoskrnl.exe

13 Dec 2014   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. I can't think of anything else unfortunately...but lets try one more thing to see if it could be anything else, and not the SSD.

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode


My System SpecsSystem Spec
.
13 Dec 2014   #12
p40whk

Windows 7 Professional 64 bit
 
 

Thanks I'll let it run
My System SpecsSystem Spec
13 Dec 2014   #13
p40whk

Windows 7 Professional 64 bit
 
 

Well, that didn't take long. Didn't even get to the log in window.

Attached is the latest dmp file.
My System SpecsSystem Spec
.

13 Dec 2014   #14
p40whk

Windows 7 Professional 64 bit
 
 

And another just now browsing the web. Looks like an Nvidia driver here:
My System SpecsSystem Spec
13 Dec 2014   #15
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

There are several things going on the looks of it.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 180, fffffa800f6a4620, fffff88008369430}

*** WARNING: Unable to verify timestamp for rzpmgrk.sys
*** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 )

Followup: MachineOwner
---------
Check for an update to the Razor drivers.

Code:
fffff880`0840cd60  ffff0000`007612cf
fffff880`0840cd68  fffff880`03b79fd8Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0x63fd8
fffff880`0840cd70  fffff880`0840ce40
fffff880`0840cd78  fffffa80`0f718b30
Avast is flagged as an issue - replace it with MSE for testing.
My System SpecsSystem Spec
15 Dec 2014   #16
p40whk

Windows 7 Professional 64 bit
 
 

Razor Drivers were up to date and I removed Avast and replaced it with MSE.

Got a different BSOD as I was shutting down last night: NTFS_FILE_SYSTEM Ntfs.sys so I'm thinking it may be my hard drive.

Attached is the latest DMP file:

Thanks!
My System SpecsSystem Spec
16 Dec 2014   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff880`0bfe4028  fffff880`0bfe57a0
fffff880`0bfe4030  fffff880`0bfe5770
fffff880`0bfe4038  fffff880`040d941dUnable to load image \SystemRoot\system32\DRIVERS\e1d62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1d62x64.sys
 e1d62x64+0x2041d
fffff880`0bfe4040  fffffa80`0d5805e0
fffff880`0bfe4048  00000000`00000000
.
.
.
    Loaded symbol image file: e1d62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1d62x64.sys
    Image name: e1d62x64.sys
    Timestamp:        Tue Feb 04 19:56:22 2014 (52F0B23E)
    CheckSum:         0008376D
    ImageSize:        0007A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please see if an update is available for your Intel Gigabit adapter.
My System SpecsSystem Spec
16 Dec 2014   #18
p40whk

Windows 7 Professional 64 bit
 
 

There was an update for the Gigabit adapter but that didn't solve anything.

I've had 4 BSODs tonight alone!

Attached are the latest DM logs.

This is really frustrating and I'm getting tired of throwing money at this computer. Any help would be appreciated.

Thanks!
My System SpecsSystem Spec
17 Dec 2014   #19
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The most recent .dmp files all point to the NVidia driver.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800f24f994, fffff8800abd7af0, 0}

Probably caused by : nvlddmkm.sys ( nvlddmkm+1b6994 )

Followup: MachineOwner
---------
Please uninstall it completely, then reinstall it using this guide:
NVIDIA Drivers - Avoid Problems
My System SpecsSystem Spec
17 Dec 2014   #20
p40whk

Windows 7 Professional 64 bit
 
 

I've uninstalled and installed the Nvidia drivers multiple times now as well as rolled them back to what was stable before I started having this issue. None of this fixed the BSODs. I can do it again but I'm afraid that this is probably not the real issue.
My System SpecsSystem Spec
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 BSOD playing RIFT, error 0x0000001a Caused by ntoskrnl.exe




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