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Windows 7: BSOD - Bad_Pool_Header - error 0x00000019

13 Dec 2014   #1
DxWo316

windows 7 ultimate x64
 
 
BSOD - Bad_Pool_Header - error 0x00000019

Getting this error at random times, no real rhyme or reason to what im doing at the time. I could be watching youtube, playing a game or just surfing the web. I have included a log from the DM Log Collector found in Option One of Blue Screen of Death (BSOD) Posting Instructions.

Any help would be greatly appreciated!


My System SpecsSystem Spec
.
13 Dec 2014   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello DxWo, Welcome to Sevenforums!

Three of your crash dumps indicate a stop error caused by a driver used by an outdated version of Process explorer. Please remove Process explorer and see if that helps

Code:
*** WARNING: Unable to verify timestamp for PROCEXP113.SYS
*** ERROR: Module load completed but symbols could not be loaded for PROCEXP113.SYS
Probably caused by : PROCEXP113.SYS ( PROCEXP113+13e3 )
Code:
start             end                 module name
fffff880`073b8000 fffff880`073c0000   PROCEXP113 T (no symbols)           
    Loaded symbol image file: PROCEXP113.SYS
    Image path: \??\C:\Windows\system32\Drivers\PROCEXP113.SYS
    Image name: PROCEXP113.SYS
    Timestamp:        Mon Nov 03 16:19:45 2008 (490F6AF1)
    CheckSum:         00008FD1
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also, please uninstall AVG and install Microsoft Security Essentials. See if that helps stabilize your PC
AVG | Download tools and utilities

Try the above and report back. I will continue to analyze the one dump that generated a different error than the other three.
My System SpecsSystem Spec
13 Dec 2014   #3
DxWo316

windows 7 ultimate x64
 
 

Gator, Thank you for your response. As far as i know i do not have Process Explorer installed. I did download it as a standalone program and ran it a couple times but i dont see any uninstall/repair options in programs. Should i manually delete that file from Drivers? Should i delete the standalone Process Explorer program? Please advise, thank you.
My System SpecsSystem Spec
.

13 Dec 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

DxWo316, According to the information provided by you, your Operating System is an HP OEM_SLP key on a custom built Gigabyte Motherboard. There is no way it can be a legal Operating system under those circumstances.

Counterfeit installations such as yours contain heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a Genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
13 Dec 2014   #5
DxWo316

windows 7 ultimate x64
 
 

Essenbe, i can understand how helping me could possibly be difficult, but i would still appreciate some insight if possible. As it appears to be an issue with process explorer and i have no issue getting rid of it, can you advise if deleting the driver causing the issue would possibly solve the issue, or would it cause me more harm?
My System SpecsSystem Spec
13 Dec 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It is against forum rules for me to assist you with an illegal Operating system. Please read the Forum Rules, in particular #4 http://www.sevenforums.com/misc.php?do=showrules. In order for your OS to activate, requires some heavy alteration of Protected System files which could be much of your problems. If you will install a legal Operating system and still have problems, we will be more than happy to help you. Until that time, there is nothing I can do to assist you.
My System SpecsSystem Spec
13 Dec 2014   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Go ahead and delete it, you've got bigger problems anyway since your OS has been tampered with to bypass activation.

We don't support piracy here so that is the end of support.
My System SpecsSystem Spec
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