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Windows 7: BSOD Driver power state failure

15 Dec 2014   #1
1Jah

Windows 7 Home Basic x64
 
 
BSOD Driver power state failure

I have been getting this random BSOD from time to time. I'm using a laptop and I'm not sure how and when this started. Occurs when the charger is either plugged or unplugged. Any help will be appreciated. Thanks


My System SpecsSystem Spec
.
16 Dec 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Make sure your dump logging is enabled.
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. Check Write an even to the system log, and Automatically restart.
  5. In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
My System SpecsSystem Spec
16 Dec 2014   #3
1Jah

Windows 7 Home Basic x64
 
 

here it is
My System SpecsSystem Spec
.

16 Dec 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\Minidump\Minidump\121514-28470-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0340f000 PsLoadedModuleList = 0xfffff800`03652890
Debug session time: Mon Dec 15 23:45:16.420 2014 (UTC + 6:00)
System Uptime: 0 days 0:18:11.277
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80049c0a10, fffff80003c073d8, fffffa800af07e10}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : ACPI.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80049c0a10, Physical Device Object of the stack
Arg3: fffff80003c073d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800af07e10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DEVICE_OBJECT: fffffa8004aa4070

DRIVER_OBJECT: fffffa80039819a0

IMAGE_NAME:  ACPI.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79294

MODULE_NAME: ACPI

FAULTING_MODULE: fffff88001000000 ACPI

IRP_ADDRESS:  fffffa800af07e10

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80003C0DFB0

STACK_TEXT:  
fffff800`03c07388 fffff800`034f48d2 : 00000000`0000009f 00000000`00000003 fffffa80`049c0a10 fffff800`03c073d8 : nt!KeBugCheckEx
fffff800`03c07390 fffff800`0348f85c : fffff800`03c074c0 fffff800`03c074c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`03c07430 fffff800`0348f6f6 : fffffa80`03ad7168 fffffa80`03ad7168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`03c074a0 fffff800`0348f5de : 00000002`8a73b01f fffff800`03c07b18 00000000`00011141 fffff800`03602aa8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`03c07af0 fffff800`0348f3c7 : 00000000`91cf66c2 00000000`00011141 00000000`91cf6690 00000000`00000041 : nt!KiTimerExpiration+0x1be
fffff800`03c07b90 fffff800`0347c8ca : fffff800`035ffe80 fffff800`0360dcc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`03c07c40 00000000`00000000 : fffff800`03c08000 fffff800`03c02000 fffff800`03c07c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f428000 fffff880`10200000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Apr 24 03:06:49 2012 (4F95C469)
    CheckSum:         00DBC1ED
    ImageSize:        00DD8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for update on the Nvidia Driver.
My System SpecsSystem Spec
17 Dec 2014   #5
1Jah

Windows 7 Home Basic x64
 
 

i uninstalled the nvidia driver and then downloaded the latest one from their site. still got BSOD. i'm actually not using my nvidia graphics card, im using intel HD 4000. my laptop has 2 graphics card. i've uploaded a minidump from the latest BSOD in case needed.

edit: i have disabled the nvidia graphics from device manager. hasn't bsod so far
My System SpecsSystem Spec
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 BSOD Driver power state failure




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