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Windows 7: BSOD video display crashes

16 Dec 2014   #1
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD video display crashes

For months now I have bsod's daily don't know how to fix it
here is the first option upload - hope I did it right


My System SpecsSystem Spec
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16 Dec 2014   #2
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Help

Is there anyone who can help - I have BSoD about 12 times a day it occurs while watching videos - sometimes just being on Facebook the video's will crash the system - other times just watching videos to earn credits for wgt.com the system crashes it allways says your video device driver has failed - don't know how to fix it - and cannot turn off cache and shadowing in bios for A10 - at least i see nothing in there that says anything about cache and shadowing in that version of bios
My System SpecsSystem Spec
17 Dec 2014   #3
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bump still no help
My System SpecsSystem Spec
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17 Dec 2014   #4
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Does anyone help at this site

BSOD occurs daily when I view video or facebook says device driver has failed
My System SpecsSystem Spec
18 Dec 2014   #5
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
No help

I guess this site is not for me - 3rd day and still no help - guess I am permantly stuck with Blue Screens of Death
My System SpecsSystem Spec
18 Dec 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Sorry, it's been pretty hectic lately,

Your video driver is extremely outdated,

Code:
kd> lmvm atikmpag
start             end                 module name
fffff880`04200000 fffff880`04250000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Apr 19 18:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See if updating to this driver helps,

Desktop
My System SpecsSystem Spec
20 Dec 2014   #7
BMumford

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Help

Thanks derekimo - I updated to that driver and it worked ok for awhile then I got another Blue Screen of Death also now since updating that Driver I am no longer able to use Internet Explorer when I try to play wgt.com it keeps crashing - I tried downloading IE again but it still crashes I even went in and did the reset IE and it still won't work - I tried running Opera and it worked fine for awhile then it started lagging badly and finally just crashed as well - now I have tried Chrome and am having same results
My System SpecsSystem Spec
21 Dec 2014   #8
Laith

Windows 10 Professional x64
 
 

Sorry to interrupt you Derekimo, im trying to help solve all the pending requests. I watch my email all the time so i can see if any response has been get from sevenforums. Anyways to troubleshooting: Upgrade your graphics driver.
Is this a different bugcheck you are getting?
My System SpecsSystem Spec
22 Dec 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by BMumford View Post
Thanks derekimo - I updated to that driver and it worked ok for awhile then I got another Blue Screen of Death
Always upload the new zip when you get a new BSOD:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
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 BSOD video display crashes




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