Intermittent BSODs with no obvious commonality

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  1. Posts : 38
    Windows 7 Home Premium x64
    Thread Starter
       #61

    Golden said:
    Saraiguma said:
    [
    Golden said:
    We have seen 0x124's caused recently by running a beta version of Chrome. I wonder if this is similar? What version of Chrome is being run?
    40.0.2214.91, latest stable (which is what I always run)
    Thats good - we can cross that off the list.

    Please upload ZIP file from DM Log Collector, I want to look at a few things.
    Attached
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #62

    Please include all the files - not just the .dmp files please.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #63

    With the exception of the mouse and keyboard, list the devices attached to any USB ports.

    Code:
    fffff800`0406aa98  fffff880`0486ffac usbehci!EHCI_sMode_PollEndpointSlot+0x6c
    fffff800`0406aaa0  00000000`de735180
    fffff800`0406aaa8  fffffa80`0c6cf6a0
    fffff800`0406aab0  00000000`00000000
    fffff800`0406aab8  fffffa80`0cf16dc0
    fffff800`0406aac0  fffffa80`0cf16dc0
    fffff800`0406aac8  00000000`de735180
    fffff800`0406aad0  fffffa80`0ce159f0
    fffff800`0406aad8  fffffa80`0ceeca00
    fffff800`0406aae0  fffff880`06ac2100
    fffff800`0406aae8  00000000`0000000e
    fffff800`0406aaf0  00000000`ffffffff
    fffff800`0406aaf8  00000000`00000000
    fffff800`0406ab00  00000000`00000000
    fffff800`0406ab08  00000000`ffffff02
    fffff800`0406ab10  fffffa80`0c6cf6a0
    fffff800`0406ab18  fffffa80`0c6ce1a0
    fffff800`0406ab20  fffffa80`0cf16a00
    fffff800`0406ab28  fffff880`0486fb73 usbehci!EHCI_PollPerAsyEndpoint+0x53
    fffff800`0406ab30  fffffa80`0cf16c48
    fffff800`0406ab38  fffff880`04ff8000Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x712000
    fffff800`0406ab40  fffffa80`0cf16dc0
    fffff800`0406ab48  fffff880`04832000 dxgmms1!VIDMM_SEGMENT::ReAllocateOldResource+0xc
    fffff800`0406ab50  fffff880`0481e000 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x448
    fffff800`0406ab58  fffff880`0481d000 dxgmms1!VIDMM_GLOBAL::EndCPUAccess+0x18c
    fffff800`0406ab60  fffffa80`0c6cf6a0
    fffff800`0406ab68  fffff880`04874f99 usbehci!EHCI_PollEndpoint+0x41
    fffff800`0406ab70  fffffa80`0cf16c48
    fffff800`0406ab78  fffff800`04064080
    fffff800`0406ab80  fffffa80`09773740
    fffff800`0406ab88  00000000`00000000
    fffff800`0406ab90  00000000`00000000
    fffff800`0406ab98  00000000`ffffff02
    fffff800`0406aba0  00000000`00000000
    fffff800`0406aba8  fffff880`0487de8b USBPORT!MPf_PollEndpoint+0x9b
    fffff800`0406abb0  00000000`00000002
    Is the video card overclocked in any way?
      My Computer


  4. Posts : 38
    Windows 7 Home Premium x64
    Thread Starter
       #64

    Golden said:
    Please include all the files - not just the .dmp files please.
    That is the file the log collector produced and continued to produce. I had to sit and watch the temporary folder and try to copy out everything before it deleted it. If this one does not have all the necessary files just tell me how to create those manually as it would probably be easier.
    Golden said:
    With the exception of the mouse and keyboard, list the devices attached to any USB ports.

    Code:
    fffff800`0406aa98  fffff880`0486ffac usbehci!EHCI_sMode_PollEndpointSlot+0x6c
    fffff800`0406aaa0  00000000`de735180
    fffff800`0406aaa8  fffffa80`0c6cf6a0
    fffff800`0406aab0  00000000`00000000
    fffff800`0406aab8  fffffa80`0cf16dc0
    fffff800`0406aac0  fffffa80`0cf16dc0
    fffff800`0406aac8  00000000`de735180
    fffff800`0406aad0  fffffa80`0ce159f0
    fffff800`0406aad8  fffffa80`0ceeca00
    fffff800`0406aae0  fffff880`06ac2100
    fffff800`0406aae8  00000000`0000000e
    fffff800`0406aaf0  00000000`ffffffff
    fffff800`0406aaf8  00000000`00000000
    fffff800`0406ab00  00000000`00000000
    fffff800`0406ab08  00000000`ffffff02
    fffff800`0406ab10  fffffa80`0c6cf6a0
    fffff800`0406ab18  fffffa80`0c6ce1a0
    fffff800`0406ab20  fffffa80`0cf16a00
    fffff800`0406ab28  fffff880`0486fb73 usbehci!EHCI_PollPerAsyEndpoint+0x53
    fffff800`0406ab30  fffffa80`0cf16c48
    fffff800`0406ab38  fffff880`04ff8000Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x712000
    fffff800`0406ab40  fffffa80`0cf16dc0
    fffff800`0406ab48  fffff880`04832000 dxgmms1!VIDMM_SEGMENT::ReAllocateOldResource+0xc
    fffff800`0406ab50  fffff880`0481e000 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x448
    fffff800`0406ab58  fffff880`0481d000 dxgmms1!VIDMM_GLOBAL::EndCPUAccess+0x18c
    fffff800`0406ab60  fffffa80`0c6cf6a0
    fffff800`0406ab68  fffff880`04874f99 usbehci!EHCI_PollEndpoint+0x41
    fffff800`0406ab70  fffffa80`0cf16c48
    fffff800`0406ab78  fffff800`04064080
    fffff800`0406ab80  fffffa80`09773740
    fffff800`0406ab88  00000000`00000000
    fffff800`0406ab90  00000000`00000000
    fffff800`0406ab98  00000000`ffffff02
    fffff800`0406aba0  00000000`00000000
    fffff800`0406aba8  fffff880`0487de8b USBPORT!MPf_PollEndpoint+0x9b
    fffff800`0406abb0  00000000`00000002
    Is the video card overclocked in any way?
    The only USB device is the mouse, I am currently using a PS/2 keyboard. My video card is on stock settings, as is all hardware in the computer.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #65

    I can't remember if we have tried this, but its the only thing I can think of (nvlddmkm.sys is flagged in a few of the .dmp files).

    Please uninstall then reinstall the drivers-only for the NVidia card using this guide:
    NVIDIA Drivers - Avoid Problems
      My Computer


  6. Posts : 38
    Windows 7 Home Premium x64
    Thread Starter
       #66

    Golden said:
    I can't remember if we have tried this, but its the only thing I can think of (nvlddmkm.sys is flagged in a few of the .dmp files).

    Please uninstall then reinstall the drivers-only for the NVidia card using this guide:
    NVIDIA Drivers - Avoid Problems
    Hadn't done that before, did it now.

    https://dl.dropboxusercontent.com/u/8816545/MEMORY7.7z

    another MEMORY_MANAGEMENT error
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #67

    Sorry, I'm completely out of ideas The only thing I can think of is either a faulty video card, or USB port on the motherboard.
      My Computer


 
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